Phuket, Thailand

Twinpalms

Rates from (ex tax)$134.73

Price information

If you haven’t entered any dates, the rate shown is provided directly by the hotel and represents the cheapest double room (including tax) available in the next 60 days.

Prices have been converted from the hotel’s local currency (THB5,146.24), via openexchangerates.org, using today’s exchange rate.

Style

Decks on the beach

Setting

Sun-kissed Thalang District

It’s party time at Twinpalms, home to a lush lagoon-like pool, a spoiling spa and three decadent dining venues. Boogie on the sand to tunes spun by the resident DJs, or turn the volume down a notch in the somnolent spa.

Smith Extra

Get this when you book through us:

A bottle of house wine in your room on arrival, and 20 per cent off the treatment menu in Sun Spa Esthederm

Facilities

Photos Twinpalms facilities

Need to know

Rooms

97, including 24 suites.

Check–Out

12 noon, but flexible, subject to availability (50 per cent of the room rate applies to late check-outs before 6pm; a full night is charged after 6pm). Earliest check-in, 2pm.

Rates

Double rooms from $134.73 (THB4,336), excluding tax at 18.7 per cent.

Price information

If you haven’t entered any dates, the rate shown is provided directly by the hotel and represents the cheapest double room (including tax) available in the next 60 days.

Prices have been converted from the hotel’s local currency (THB4,335.50), via openexchangerates.org, using today’s exchange rate.

More details

Rates usually include breakfast (fresh fruit, muesli and a choice of hot options) and WiFi.

Also

The hotel runs a daily hour-long cookery class at 5pm, in which guests are taught how to make tom yum goong (spicy sour soup). The class costs from THB1,000, including a glass of white wine, an apron and the recipe. Guests participating in the class also get a free appetiser if they dine in Oriental Spoon on the day of their class. Just book before 3pm that day.

At the hotel

Gardens, access to Surin Beach, beach butlers, spa, gym, library, stash of CDs and DVDs, free WiFi throughout. In rooms: flatscreen TV, CD and DVD player, iPod dock, minibar.

Our favourite rooms

We love the Lagoon Pool Suites, clustered around the serene green lagoon pool. Each one has a private terrace overlooking the water, decorated with comfy outdoor seating; expect to spend quite a lot of time here, holiday read in hand. The bathrooms continue the green theme, boasting conservatory windows that let in heaps of light and views of the garden.

Poolside

Even Tom Daley would blink with admiration at the hotel’s pool area, which sprawls over 1,600sq m and spans a lap pool, lagoon pool and lush green water gardens.

Spa

Allocate two or three hours to pure bliss at the Palm Spa, with one of the hotel's Wellness Dream Packages. We like the sound of the Daydreamer's Deluxe treatment, which commences with a herbal steam bath or tropical flower bath and also includes a tamarind body polish, a massage with essential oils and a rejuvenating facial.

Packing tips

A notebook to take to the hotel’s cookery classes; disco threads for the DJs.

Also

Make sure you tan responsibly by having an Esthederm sun treatment, tailored to your skin type, at the spa.

Children

Little Smiths are welcome. Cots (free) and extra beds (THB1,800 for under-12s) can be added to rooms. External babysitters can be drafted in (from THB1,200 for the first three hours).

Food and Drink

Photos Twinpalms food and drink

Top Table

Next to your favourite piece of Thai art in Oriental Spoon. Sip a glass of wine in the wine room, overlooking the placid water garden.

Dress Code

Beachy cool.

Hotel restaurant

Oriental Spoon has a way with grilled meat and Thai classics. The Palm Seafood Restaurant Lounge & Bar serves sushi, lavish seafood platters and dim sum-style light bites. 

Hotel bar

Your chances of going thirsty here are pretty slim: Palm Seafood Lounge & Bar lets the revelry run till late, there's a bar by the pool, and Oriental Spoon's glittering grey wine room, which has 200 labels and 3,000 bottles lurking in its cellar (no wonder the hotel was awarded the Wine Spectator Award for Excellence three years running).

Last orders

Dinner is served at Oriental Spoon Grill & Bar, and the Palm Seafood Lounge & Bar until 11pm. Breakfast is served between 7am and 10.30am. Drinks flow till 11pm in the Wine Room, midnight in the Palm Seafood Bar.

Room service

Order items from Oriental Spoon’s full menu between 11am and 11pm; a lighter selection is available from 11pm until morning.

Location

Photos Twinpalms location
Address
Twinpalms
106/46 Moo 3, Surin Beach Road, Cherng Talay
Phuket
83110
Thailand

Planes

The hotel is 25km away from Phuket International Airport (www.phuketairportonline.com), which receives regular international flights from dozens of destinations. Try Thai Airways (www.thaiairways.com), Cathay Pacific (www.cathaypacific.com) or Air Asia (www.airasia.com) if you're coming from Europe or Asia, or from Australia check out Virgin Australia (www.virginaustralia.com) or Jetstar (www.jetstar.com). Bangkok Airways (www.bangkokair.com) offers domestic connections.

Automobiles

Cars and sand don’t go together.

Worth getting out of bed for

Start with what’s on your doorstep: Surin Beach. Guests have a personal beach butler, who'll accompany you to the shore carrying luxury beach mats and a cooler. Surfers can catch waves here between May and October (avoid the rocky middle section of the beach, though). If you need to rent any equipment, pay a visit to Saltwater Dreaming surf shop (+66 (0)76 271 050) on the Main Road. Have a cookery class at Twinpalms – you’ll be taught to make three classic dishes in just one session (and you’ll get to eat your efforts). Continue your Thai education with a trip to multi award-winning Phuket Fantasea (+66 (0)76 385 111; www.phuket-fantasea.com), a cultural theme park with night-time dancing, traditional singing and elephant shows. There’s also a popular restaurant serving up Thai feasts and a street lined with shops and markets. Phuket is famed for its destination diving; ask staff to take you out snorkelling and scuba diving in the Andaman Sea.

Local restaurants

For delicious burgers (featuring beef specially imported from Australia) and potent sundowners, head to Sea Breeze Bar (+66 (0)81 415 2884) at Hat Surin Soi 8 on Surin Beach and sit in the shade of the tropical almond trees, with Latino tunes playing softly in the background. Dress to impress and strut to Diamond Beach Club at the north end of the beach. The modest menu mentions ‘beach bites’, but don’t be deceived: Italian chef Bruno Nicollini nabbed a Michelin star for his last restaurant, Senzanome in Belgium, so expect ambitious, flavor-packed dishes. Sit at a 16-seat oval bar at Pasta (+66 (0)76 316 500; http://pastacounter.com) on Surin Beach Road and watch the chef rustle up a deliciously carby concoction. The restaurant also has two cafes, Bake and Flame, for perfect pastries.

Local bars

Rum-lovers: get yourselves to Bongo Rum Bar (+66 (0)76 316 500), a short stroll from the hotel on Surin Beach, and sink some tropical libations.

Reviews

Photos Twinpalms reviews
Sophie Michell

Anonymous review

Architecture and design can quickly look out of date. End of. If a hotel has been around for 10 years or so, even with the odd overhaul you can often tell it’s an old-timer. One hopes the look will become classic, but so often it doesn’t.

On the other hand, Twinpalms resort in Phuket, looks modern, fashionable, yet timeless, too, despite being 13 years old. As a Virgo (a sign known for its fastidiousness), I love to research a hotel before I arrive, but Twinpalms’ website and photos just didn’t do the hotel justice. It’s the work of acclaimed architect Martin Palleros, whose work is all the more impressive IRL.

We arrived under a barrage of rain interspersed with thunder. Heads ducked down, Mr Smith and I ran into the grand open-plan lobby, where we’re greeted with a tuberose bracelet and two glasses of champagne. So far, so good.

I always say it’s the small things that make a good hotel exceptional, but in this case Twinpalms favours a grander scale. During check-in you choose a room scent (all made using natural essential oils); pick your favourite flowers (all white, ranging from orchids to jasmine blossoms); and plump for your preferred pillows (really interesting, with even a buckwheat option for the real eco-warrior guests).

We were quickly assigned our own butler, Xor, who ferried us to our suite, then gave us his mobile number so we could WhatsApp him with any requests, 24/7. Now, when I said suite, I actually mean a dwelling that Mr Smith and I could happily live in, full time. The duplex suites all have beautiful private pools – some with waterfalls; large living areas; dining rooms; twin showers; and a kitchen stocked with all sorts of goodies – not to mention a steady flow of drinks: juices; water; coffee; tea; spirits; champagne…

The suite was also armed with a mega sound system; so, while this stay was part of our honeymoon, we very much wished we could invite 40-odd friends over for a serious party. In high season, I suspect this hotel has quite a lively ‘scene’. But, I digress; up a grand, slate staircase, our room had a balcony overlooking the pool. Upstairs we found the huge bedroom, where a lavish ensuite had an oval stone bath tub, yet another shower and double sinks (the secret to a happy marriage).

Twinpalms has a wonderful modern, minimalist look, without feeling too ‘cold’; the style fit well and there was an overall feeling of luxury and calm. We were torn between exploring the surrounding area or just staying in and rolling gleefully around in the suite. Twinpalms other lures include its sister establishments: the two beach clubs, Catch and HQ, which were enticing enough to magic us out from our room. Catch, by Bang Tao beach, happens to be one of the island’s most sophisticated hang-out spots; Mr Smith is a hardened Ibiza devotee and it won his approval, which is saying something. It’s relaxed enough to lounge around in during the day, yet really gets going in the evening, when it’s filled with a fashionable Thai and expat crowd and excellent DJs take to the decks.

The food is another plus point, with international dishes like burrata, pizza and roasted chicken, alongside some real show-stoppers like a platter of king crab, whole grilled fish and steak. By jet-setter standards it may seem a touch unadventurous, but the menu succeeds in being unpretentious, livening things up with some well-executed quirks.

The hotel also has a slick beachfront restaurant, Palm, which is the dining spot to be seen in. The design – white marble, glass, reflecting pools – was eyecatching, and the food was excellent. A shuttle bus left from the lobby each hour to ferry guests.

After an exuberant evening, we came back to a giant bunch of roses, a bottle of champagne and a bath tub scattered with rose petals; yes, staff did know this was our honeymoon, but even if this hadn’t been the case, I got the feeling that Xor would still have found some way to make our evening special.

Twinpalms is surprisingly reasonable for the luxurious experience it offers, and if – like Mr Smith – you enjoy high-end partying on your holiday, it’s perfect. With plenty to keep you occupied, it’s the best of all worlds in one.

 

The Guestbook

Whenever you book a stay at a Smith Hotel with us, we’ll invite you to review it when you get back. Read what other Smith members had to say in Twinpalms’s Guestbook below.

We loved

The room! It was huge and very stylish, with a lovely balcony with sofas, which I needed because it was raining all the time, so it was a great way to be outdoors yet sheltered. Loved the pool too. The food was amazing. They show no vegetarian dishes on the menu but they fixed it all for me and it was the best Thai food I'd ever had. The beach opposite is beautiful and the Catch beach club is very stylish, but unfortunately weather was bad – spent most of the time by the pool.

Don’t expect

While the room is very reasonably priced and so are the meals (about 15-25 per person), the 30 breakfast buffet seems overpriced because it is definitely not at the same level as dinners and it felt a bit poor in terms of choice. The fruits, however, were amazing. I would I have expected some more middle eastern and Indian inspired food for breakfast. Also there were no groups of friends. It seemed there were only (straight) couples so I would not recommend it for solo travellers.

Rating

Stayed on 21 Sep 2017

We loved

The butler service in the penthouse duplex. Our own pool for complete R&R. The 24 hour attention of staff - always smiling. Don't go elephant riding but do visit the Elephant Sanctuary - a far more considerate and kinder way of meeting elephants.

Don’t expect

To want to leave. Rapid service at Catch Beach Club.

Rating

Stayed on 23 Dec 2016