The travel club for hotel lovers

What our members say

Feedback is of the utmost importance to Mr & Mrs Smith, and we love to hear from our members. Here’s a small selection of comments from the last couple of months…

"Perfect every time – the criteria Smith uses to select hotels is exactly what I'm looking for." 
Gemma – BlackSmith member, Sept 2017

"The whole experience with Mr & Mrs Smith was seamless. Every person we dealt with was professional, customer focused and genuinely interested in our experience. Highly recommended – I will be using them again." 
Zoe – GoldSmith member, Sept 2017

"Everything about the booking was superb. A great choice of hotels, easy booking and a world-class venue. A perfect stay!"
David – BlackSmith member, Sept 2017

"Love, love, love all Mr & Mrs Smith hotels. I secretly want to work for them and stay in every single one!"
Anne – BlackSmith member, June 2017

"Incredible locations and top-notch customer service – truly above and beyond."
Crystal – BlackSmith member, Sept 2017

"Easy booking, helpful customer service, fabulous accommodation… what more could you need?"
John – BlackSmith member, June 2017

"We appreciate the curated selection of hotels in Mr & Mrs Smith's portfolio. Each place we have had the pleasure of staying has been unique and different." 
Gwen – BlackSmith member, June 2017

"The customer service was exceptional, never mind the wonderful, reasonably-priced hotels. You can't go wrong!"
Brittany – BlackSmith member, May 2017

"Knowledgeable, warm, friendly – the Smith team sound like people you'd want to be friends with."
Mary – BlackSmith member, June 2017