Need to know
Rooms
124, including 16 suites.
Check–Out
11am, but flexible, subject to availability (1pm early check-in or late check-out can be guaranteed for $200; after this time, a charge equal to half the room rate may apply). Earliest check-in, 4pm.
More details
Rates don’t include breakfast ($25 a person). Some wellness classes and a shuttle to the nearest city are free.
Also
The Lake House has a range of ADA-compliant rooms and suites, plus elevators and easy to navigate public spaces.
At the hotel
Access to the lake, gardens with lounging areas, terrace with a fire pit, deck, spa with barrel saunas, library with a chess board, Tokyo bikes and snowshoes to borrow, concierge, charged laundry service, high-speed WiFi. In rooms: 55-inch HDTV with Sonifi streaming, Nespresso machine, bathrobes and slippers.
Our favourite rooms
There’s a hint of New England to rooms and suites, with their white walls, hardwood flooring and generally peaceful air. Everything is high-spec, with Waterworks bathrooms, custom furnishings from the Brooklyn Home Company, and artisanal rugs – we especially like the sculptural four-poster beds carved by artist-in-residence Fitzhugh Karol. You’re here for those waterfront views, so choose any room or suite with ‘lake’ in its name – they all have balconies or patios, suites have bath tubs, and the Premium has a working fireplace, too.
Poolside
Swimmers have several options here. You can go wild in the cooling waters of the lake (swimmable in summer), or take the cushtier route of splashing in the hotel’s heated pool (opening times vary depending on the time of year) – it’s right by the waterfront, so you get the same effect, and it’ll pick up the slack when the lake gets too chilly for dips. Choose the former and you’ll find clear waters, leafy borders and vigilant lifeguards; while the latter has a hot tub at its head, bookable soft white day-beds (with SPF, lip balm and beer koozies), and a seasonal bar steps away.
Spa
Nature works as one of Willowbrook Spa’s therapists, after all she’s present in the custom herbal tinctures and massage oils you choose at the start of your session, the relaxation gardens and the botanicals used to revive and restore. Holistic healing takes the form of tailored massages, bodywork to straighten iPhone-slumped spines, amethyst bio-mat energy aligning, CBD pain alleviating, skin smoothing, naturopathic facials, hydro-dermabrasion and mani-pedis. But, the tonic you really need is in the great outdoors, in one of the Nordic-style barrel saunas, that blinker you to everything else but soothing lake scenes. And the hotel gym has all you need for a full work-out, including treadmills, ellipticals, streamed exercises and Peloton bikes.
Packing tips
Pack seasonally. In summer, you’ll need all the swim gear and any boating attire, plus trusty trail boots. In winter bring skates if you have them, ski pants and boots, and all the layers. Year-round, you’ll need something stretchy for yoga classes.
Also
The lake makes a very picturesque wedding backdrop – and you could make an entrance via speedboat…
Pet‐friendly
Dogs under 35lbs can stay on the first floor of the Cottage for $75 a stay (plus a $25 a day cleaning fee), and they’ll get a bed, bowl, treats, waste bags and tennis ball. They’re not allowed at the pool or eateries and must be crated if left indoors. See more pet-friendly hotels in Upstate New York.
Children
Very welcome, the Lake House is built for quality time, and swim-or skate-confident kids will have plenty to occupy them.
Best for
The lake has a lifeguard during summer but this is a getaway for older kids who’ve got some laps under their belt.
Recommended rooms
Most of the suites sleep up to three.
Activities
In summer there’s a free kids’ club, plus you can swim, sail, kayak, paddleboard and more on the lake. And Bristol Mountain’s sky rides and ziplines will keep them amused. In winter, there’s skating and skiing for beginners. And close by, the Strong National Museum of Play makes everyone feel like a kid again.
Swimming pool
Little ones are welcome to use the hotel’s main heated pool, but it’s not supervised, so keep an eye out.
Meals
On request there’s burgers, mac and cheese, hotdogs and tenders. S’mores by the fire are a guaranteed nightly hit.
No need to pack
Most sporting equipment can be hired onsite or nearby, but if you have tot-sized kit, bring it along.
Sustainability efforts
Look around you – nature doesn’t still look this good without a little help. The Lake House on Canandaigua is run on geothermal power, has significantly reduced single-use plastics (you’ll find water-bottle-refilling stations throughout), uses locally made and compostable products wherever possible,
and has implemented green housekeeping practices to save water and energy. A former motel, the hotel has been renovated using reclaimed and responsibly sourced wood, such as kiln-dried willow, and some furnishings are made from salvaged beams. Passive House building tenets were adhered to during building and an innovative air-filtration system has been fitted. Local businesses and artisans were called on for everything from the hand-carved four-poster beds to the floral arrangements and after-dinner cheeses, to reduce emissions and ensure high-quality craftsmanship. The restaurant team has sourced nearby suppliers too, whether its small-batch maple syrup made using age-old techniques, heirloom-grain cultivators, dairies, farmers, or organic and biodynamic vineyards. The gardens are tended using all-natural fertilizers and herbicides (except for the lawns which are herbicide-free) – the proud horticulturalist will happily give you a tour – and bath and spa lotions and potions are all natural.