Noon, but flexible, subject to availability. Earliest check-in, 3pm.
Double rooms from $169.46 (€153), excluding tax at 10 per cent.
Rates don’t usually include breakfast.
The spa will be undergoing refurbishment works from 22 August to 20 September 2019. During this time, the hammam will be closed and the pool opening hours will be 6.30pm to 9pm during the week and 10am to 10pm on weekends. During the week, massages and spa treatments will take place in a dedicated suite; the treatment rooms will be available Saturdays and Sundays.
At the hotel
Free WiFi throughout. In rooms: TV; Nespresso machine; minibar with beer, wine, water and soft drinks; air conditioning; black-out curtains; hair dryer; Lab Room toiletries.
Our favourite rooms
Go for an Urso Terrace Suite: they’re penthouse-style spaces with separate lounges and bedrooms, and huge private terraces (complete with loungers for chilling out in the sun and a dining space… breakfast on the roof, perhaps?)
Take a dip in the small, heated pool in the spa.
Hit the steam room at the Urso Spa by Natura Bissé for instant relaxation after a long day of exploring (or a long night of gin sipping). Or, take to one of the the three treatment rooms for a massage. If even that sounds too much like hard work, book an in-room appointment and let the spa come to you. Please note, the minimum age for spa entry is 14.
Sunglasses pull double duty here: the clientele’s as cool as the sun is bright, all year round.
All common areas and some guest rooms are wheelchair accessible.
Children are welcome at this city haven; cots can be provided and meals can be adapted, but there’s no baby-kit or entertainment for littles on site.
To soak up the last rays of the Spanish sun, request a table by the windows.
Nothing formal required, but with a restaurant concept this cool, aim hip.
Media Ración serves (as it's name, which translates as 'half portion', would suggest) the traditional small plates for which Madrid is famous. We're fond of the muscles, cockles, caviar and anchovies on the seafood side of things, and partial to the Spanish classics, including croquetas, foie gras, smoked eel, sobrasada sausage and white shrimp toast. Make sure you leave room for cheese which, in true Media Ración style, can be sampled in quarters, by halves or whole. Those with a sweet tooth will find the bread with hot chocolate sauce, cheesecake or toasted vanilla cream hard to resist.
If you’re a gin fiend, you’re in luck: so’s the bar manager. Sit back in the bar-ified corner of the open-plan ground floor and let the experts mix you something new (and they’ll write down the recipe for you, too).
Snack in your room whenever you like: order cheese and cured meat platters if you fancy grazing, or perhaps a burger if you’re a little more peckish.
You can’t get much more central than Hotel Urso’s middle-of-Madrid location.
Touch down at Madrid–Barajas airport, about 20 minutes’ drive from the hotel. It’s one of Europe’s busiest airports, with regular arrivals from around the world, including services from London Heathrow and City airports, Paris, Berlin, Newark, Philadelphia and Washington, DC.
Madrid’s extensive metro network willth quickly whisk you around town (including to and from the airport, which has its own station). If you’re heading further afield, the nearby Atocha railway station, in the centre of town, is served by Renfe and Eurostar, taking you all over Spain and beyond.
Madrid’s user-friendly public transport, plentiful taxis and strollable streets mostly render cars redundant, but if you do arrive on four wheels you’ll find valet and self-parking onsite for €33.
Worth getting out of bed for
From your hotel home-from-home, you have the entire capital on your doorstop – you’re a five-minute stroll from the city’s most exclusive shopping strip and, for instance, or just 10 minutes on foot from El Prado. But with so many options, a little insider knowledge comes in handy… some of Hotel Urso’s staff favourites for sightseeing include the picturesque Palacio de Cristal in Buen Retiro Park (built in 1887 as a greenhouse, but now home to art exhibits) and the iconic Plaza de Cibeles – a square full of fountains that’s synonymous with the city itself. The cultural centre Círculo de Bellas Artes – with its calendar packed with shows, films, exhibitions and events – is also worth a visit.
Madrid’s restaurant scene is ever- changing, but St James (26 Calle Juna Bravo) has a well-established reputation as one of the best arrocerias (paella places) in town. Casa Botín, at 17 Calle Cuchilleros, serves classic Madrid favourites, and No (8 Calle Puigcerdà), Ten Con Ten (6 Calle Ayala) and Otto Madrid (8 Paseo de la Castellana) specialise in modern Spanish cuisine. For seafood, head to Opazo at 20 Calle de la Reina Mercedes, and Basque flavours are on offer at Casa Txistu (6 Plaza de Ángel Carbajo).
Trips often mark significant moments in life. When I was was finishing my three-year tenure as executive chef at Belgraves Hotel, I was in desperate need of a weekend away – one far enough away to feel like a holiday, but not so far that the journey would be wearying. I plumped for Madrid, one of those cities that’s always been there in the background without exciting me very much. Boy, was I wrong. Madrid, I discovered, is warm, cultured and very sexy.
I always think you can tell a good hotel in the first five minutes. Hotel Urso didn’t disappoint. The doormen were stylish and charming, check-in was smooth and instantly our shoulders dropped a few inches. The lobby was an interesting mix of modern design and classic European elegance: old-school wrought iron, plush muted colours and a living wall of greenery.
Once up in our room, we found it spacious and well stocked (traditional delights like violet pastilles, Marcona almonds and Ruinart Champagne are always a plus for me). The pale greys and yellows proved immediately soothing, tempting Mr Smith and me to try the bed for a quick post-flight nap (unsurprisingly, it proved very comfortable indeed).
We pottered around the neighbourhood for lunch, starting in one bar for jamón iberico, then moving on to sea urchin croquettes in another; favourite finds included El Paraguas for good service, interesting menus and a crowd of monied locals, or Ultramarinos Quintin for modern pintxos and tapas, and a great gin selection. (We missed Sala de Despiece, which is supposed to be brilliant, but it’s on our list for next time). After that, the hotel spa and hydrotherapy pool was the perfect place to steam away the excesses of lunch.
After an afternoon of eating and drinking, we opted to continue in the evening – despite being a tourist destination, the gorgeous Mercado de San Miguel served up an overwhelmingly mouthwatering selection of tapas, wine and cocktails. From the classic grilled Padron peppers to tiny baby eels cooked in garlic, there was something for everyone. The foodie in me loved it.
The next day, we started with more food, of course: Urso’s breakfast proved fantastic. The Continental array was varied and interesting, and the à la carte menu delightfully non-standard, with gluten-free options and a lovely dish of poached eggs with truffles.
You won’t be surprised to learn, given our appetites, that my main reason for choosing Hotel Urso was its foodie credentials. For the past few months, the hotel restaurant has been a revolving pop up with various renowned chefs from all over Spain taking the reins for a month at a time. Our stay coincided with that of Hisop from Barcelona, with head chef Oriol Ivern at the helm. We plumped for the eight-course set menu, which was an interesting selection of dishes, some very good indeed (and one or two, I thought, slightly less so). The stand-out stars were the creamy rice with clams, fennel and bergamot, and the strawberries with black olives and pepper. The staff were excellent, too, and it was a great modern Michelin experience. Personally, after years of working and eating in fine dining restaurants, I sometimes crave more down-to-earth, simple cooking, which I found at our seafood lunch earlier in the day: simple boiled spider crab, percebes, king prawns and aioli, all washed down with a strong white wine and some slightly churlish service. The two meals were poles apart, but I loved both meals.
Post dinner, I got the sense that we could have easily partied into the early hours. Instead, we saved our energy for one last meal – Sunday lunch at Botin, the world's oldest restaurant. You will be there with a room full of tourists, but it’s worth it for the suckling pig, baby lamb and old-school menu perfectly executed. We rolled out of there just in time for our late flight home.
On the plane, I reflected on Madrid. It’s the perfect destination for a weekend away: its warm energy and good food make it a great antidote to London life, and Hotel Urso itself was a calming haven of good taste nestled right in the middle
Whenever you book a stay at a Smith hotel or villa, we’ll invite you to review it when you get back. Read what other Smith members had to say in Hotel Urso’s Guestbook below.
We decided to get to the hotel using the Metro instead of taking a taxi, as the hotel is conveniently a five-minute walk from two Metro stations and perfect for avoiding the Spanish traffic. On arriving, our bags were quickly whisked away and we were warmly greeted with ice cold, infused water. They recognised our Mr&Mrs Smith loyalty program and offered us a room upgrade, evening drinks and made us feel totally at home. We had a huge bed and very comforting linens – our pillow choice (firm) was noted and the pre-cooled room was a complete blessing in the hot Madrid weather! The bathroom was modern and the shower was powerful. The bathroom amenities are in large refill bottles as they're trying hard to do away with single-use plastic (a big plus in my book). The housekeeping was spotless, as was turndown, and they included a little note on local happenings. The concierge was great, especially with restaurant recommendations prior to our arrival. The location is superb for wandering around indulging at local tapas bars or exploring the nearby swish neighbourhoods. Overall, a fantastic stay, great location and superb staff.
Stayed on 9 Aug 2019
Really lovely hotel, rooms light and airy. Staff friendly - highly recommend. Only issue is they only have 6 sunloungers by the pool - for a hotel with lots of guests this is a bit mad!
Stayed on 23 Mar 2019
Staff, location, decor and cleanliness were all excellent. Breakfast was not worth the price. Would certainly stay there again.
Stayed on 7 Dec 2018
The team at the hotel: friendly, helpful and really seemed to be happy in their jobs. The room: spacious for a small room, great little balcony, great amenities. The spa: small but perfect for relaxing after a long day of walking in the sun. Location: perfect so easy to walk everywhere. Have dinner at Bodega de los Secretos and Mercado de San Miguel. For drinks with a view, head to Azotea del Circulo. A must visit is El Retiro Park.
A lively bar. It's pretty sedate but really nice for a drink before heading out for the evening. Spa - make sure you book if you want a treatment, it's only small.
Stayed on 26 Jul 2018
I loved the service, the staff were really friendly and the hotel looked great.
Stayed on 30 Mar 2018
Fantastic staff. Very helpful in every way. We had a Junior Suite which was a good size. Mixture of old and new in the decor. I much preferred the old including a vintage lift but that might be age. Handily placed for sightseeing and shopping and only 25 mins from the hotel. The spa looked nice but the weather was too good to stay inside. A great base for a short trip to Madrid.
Stayed on 25 Mar 2018
Our 2nd visit to Hotel Urso and I was warmly welcomed back and made to feel very comfortable very quickly. This hotel has very chic and relaxing interiors, during the day the reception and lounge is perfumed by the aroma from the giant lillies and from the divine candles that are lit. The bedrooms are very calm and immaculate and breakfast is so delicious. The spa is small however very comfortable and clean with a pool (various jets and massaging points), steam room and very comfortable loungers. Overall a delight to stay at and I shall return very soon.
Loud music and lively bar.
Stayed on 9 Mar 2018
The hotel is immaculately decorated with high ceilinged rooms and a fantastic ambiance in the common areas. Perfect service and totally delicious food. A wonderful place to hang out as well if there is a rainstorm – lots of interesting people to watch!
Views from all the rooms – ours looked onto a building site next door (but it didn't affect the stay in any way).
Stayed on 1 Mar 2018
Had the best time, hotel staff were charming, the deluxe room with the terrace was incredible would really reccomend it! Great location for walking everywhere. Perfect weekend getaway!