Need to know
Rooms
15 suites.
Check–Out
11am. Check-in is at 3pm, but both are flexible, subject to availability and an extra fee.
More details
Rates include an à la carte breakfast. If you’re staying in the Three-, Four- or Seven-Bedroom suites you’ll also have a private chef and butler; the latter two include all-day chauffeur services, too.
Also
One Junior Suite has been adapted with grab bars for guests with limited mobility. All of the hotel's communal areas, including the restaurants and spa, are accessible and there's a wheelchair-friendly lift servicing all floors.
At the hotel
Living room, conservatory, evening chauffeur service, charged laundry service and free WiFi throughout. In rooms: TV, gas fireplaces, Nespresso coffee machine, tea-making kit, minibar, free bottled water, Dyson hairdryer, bathrobes, slippers and Sans Ceuticals bath products.
Our favourite rooms
Each suite has front-row lake and mountain views, plus a bath tub and gas fireplace. If you're coming with your full posse, the Roki Suites’ sprawling balconies and alfresco spa areas make for a luxurious group getaway.
Poolside
Post-alpine adventure, recoup with some gentle lengths in the spa’s heated indoor pool (open 7am to 10pm) — or drift off on a pillowy day-bed.
Spa
Counting sheep is out at Roki. The hotel’s spa has a dedicated sleep concierge, plus three types of treatment, each aimed at all-senses unwinding. In ‘Rituals’, tailored massages, facials and exfoliations are used in tandem for top-to-toe relaxation. Opt for the signature ‘Reset’ and you’ll be given a self-care kit (with essentials such as a bath soak, sleep mist and bottle of Pinot Noir) and instructions for in-suite pampering. To reach new heights with your relaxation, go for a Rewild — a secretive wellness experience that unfolds in the South Island wilderness, accessible only by helicopter. And if you’re still having trouble nodding off, then try tuckering yourself out with a circuit of the spa’s Jacuzzi, ice bath, sauna and 24-hour gym.
Packing tips
Your outdoorsy gear will depend on the season, but you’ll want a head for heights year-round — the concierge team have some dizzying helicopter expeditions up their sleeves.
Also
Swap tales from the slopes with your fellow guests at the pre-dinner canapés, included in rates and held in the living room every evening from 5pm to 6pm.
Children
All ages are welcome. There are several suites with multiple bedrooms, and each suite can have a baby cot and extra bed added.