Need to know
Rooms
24, including two suites.
Check–Out
11am, but flexible, subject to availability. Earliest check-in, 3pm. Both are flexible, subject to availability.
More details
One-night stays include all meals, open bar, spa use, one half-day excursion; all-inclusive stays include return airport transfers to and from Mocopulli or Puerto Montt airports.
Also
If you quite fancy Refugia Chiloé, take a look at its Smith-approved Chilean siblings: Tierra Atacama and Tierra Patagonia...
Hotel closed
Refugia Chiloé will be closed for the Chilean winter from 4 May to 2 October 2025.
At the hotel
Wooden boat to nip you to other islands (yes, really); gardens; alfresco fireplace; free WiFi throughout. In rooms: desk, hairdryer, bathrobe and slippers.
Our favourite rooms
Opt for number 12 on account of its double-whammy windows: one overlooking the bay and the hotel’s fields; one overlooking local wetlands.
Spa
The Uma Spa, perched on the second floor, has a sauna and steam room, massage room and a Jacuzzi with space for up to eight bottoms. Deckchairs are positioned by the windows, so you can soak up the Pullao-wetland views. We loved Uma’s Luxe bath treatment, featuring rose petals and goat’s milk (trust us on this one); you can also unwind with an ache-soothing hot-stone, reflexology or deep-tissue massage.
Packing tips
Bring blister-proof hiking shoes, linen for hot days, cashmere for cool nights and a spicy cologne. Leave some space in your case to take home some traditional hand-spun wool, dyed naturally with plants and vegetables.
Also
The hotel has its own boat, the Williche, for navigating Chiloé’s inland waters.
Children
Welcome. The hotel’s activity programme is suitable for children; guides go out of their way to include them. Pullao and Rilan rooms can accommodate one child (under-17) on a rollaway bed for an additional cost.
Sustainability efforts
Refugia Chiloé is eco-conscious to the core: its building was constructed using sustainable local materials, including an exterior cladding of wooden shingles. Earth-kind light bulbs are used throughout; seasonal produce stars in the restaurant. Guests are encouraged to experience the region’s natural attractions while they’re here; activities on offer include cultural trips, boating, horseback riding, biking, trekking and nature observation.