Need to know
Rooms
21, including seven suites.
Check–Out
11am. Earliest check-in, 2pm.
More details
Rates usually include breakfast.
Also
Guests in residence on the last Saturday of every month can spend a morning helping out the local community by participating in Umuganda, a nationwide programme where everyone mucks in on to-do-list tasks such as protecting the environment.
At the hotel
Free WiFi throughout, rose garden, free laundry (within reason), gym with personal trainers. In rooms: trekking kit (bag, hat, water bottles), TV, minibar, Nespresso coffee machine and Terres D'Afriques bath products.
Our favourite rooms
The multi-level Silverback Suites are the ultimate retreat for your great-ape getaway: they have private pools, a dining terrace for barbecues and views out across the volcanic landscape, all with a birdsong soundtrack and an eau de eucalyptus scent.
Poolside
The outdoor pool is open for post-trek swims around the clock.
Spa
At the spa, treatments make use of the hotel’s homegrown roses and local coffee.There are wellness programmes spanning three days, including detoxing coffee and coconut scrubs, and deep-muscle massages to follow your mountain-gorilla trek. Anyone unable to sleep after the excitement of their great-ape adventure should book the 90-minute Sleep Nest Ritual, which combines chimes and rain sticks with acupressure and aromatherapy.
Packing tips
Camo, neutral linens and general conservationist gear; extra points for binoculars.
Children
Over-10s are welcome, but the experiences in the national park are not geared towards children – the minimum age for gorilla trekking is 15. Younger children can enjoy the games room at the Jack Hanna Cottage, nature walks, archery and cycling, though.
Sustainability efforts
The fruit and veg comes either from the chef’s garden or local farmers, food waste is sent to the female farmer running a nearby pig farm, plastic is outlawed and the turndown gifts have all been created by local artisans. The resort also works with Handspun Hope, an organisation supporting vulnerable female survivors of the 1994 Genocide and those living with HIV/AIDS.