Need to know
Rooms
55, including one suite.
Check–Out
12 noon, but flexible, subject to availability. Earliest check-in, 2pm.
More details
Rates usually include a breakfast with regional delicacies and eggs à la carte, and access to the spa’s thermal circuit (€30 a person for non-guests).
Also
Guests with mobility issues may find some of the rough terrain tricky to navigate, but there are some accessible rooms.
At the hotel
Hot springs and gardens; spa with a sauna, steam room, Jacuzzi and hydrotherapy circuit; gym; kayaks and bikes to borrow; small boutique; lobby lounge with workspaces and a market; 24-hour laundry service, free WiFi. In rooms: Smart TV, Marshall Bluetooth speaker, minibar, Nespresso coffee machine, teas and a kettle, bathrobes, umbrellas, one free bottle of water a day, air-conditioning, free WiFi.
Our favourite rooms
In styling the rooms, Madeiran designer Nini Andrade Silva has pulled in a palette from the natural surrounds with palm greens, sulfuric yellows, and lavastone grey, plus accent walls featuring blown-up pictures of the rocky terrain or cascading waterfalls. The Master Suite is a bit more of a party-pad with its private bar and swing chairs, but we also like the Terrace Pool Double Room for its restful outdoor space.
Poolside
The spa has two warming thermal pools – one indoors, one out, both big enough for lengthy laps and open around the clock. One is housed in a sultrily stylish black-painted barn-style building with a cathedral-esque glass roof; it has a waterfall massage jet to stand under and loungers around the side. And, there’ s greenery all around the outdoor pool, plus a wooden deck to relax on.
Spa
You’re actively encouraged to get into hot water in the spa (open 9am to 9pm, except for the 24-hour pools) – in fact, you’ll feel all your troubles float away after a lap of the hydrotherapy circuit’s natural thermal springs, sauna, laconium, Turkish bath, aromatic showers and indoor-outdoor pools. The iron-rich ‘quente das quenturas’ (literally ‘hottest of the hot’) springs reach temperatures of up to 40 degrees and have been a source of healing since ancient times and prove equally effective on modern stressors. And there are 10 treatment rooms for a menu of scrubs, massages and facials, which read like a list of petiscos, using olive oil rosemary, salt, lemon, green tea, seaweed, cocoa and coffee – and the delicious Pineapple Breeze, a scrub and rub of brown sugar and crushed pineapple that leaves you smelling like a piña colada. Plus, there are Ayurvedic therapies, shiatsu, reflexology and flotation beds for those who want the lulling motion of the ocean without getting wet. For a workout, hit the gym’s treadmills, bikes, ellipticals and weights.
Packing tips
Bring clothing that can take some rough and tumble, shoes tough enough for volcanic hikes and swimwear that can take the heat. Plus a waterproof camera.
Also
The hotel has a small market selling bits and bobs of active gear, local delicacies and spa products.
Pet‐friendly
Dogs and cats weighing less than 10 kilogrammes are welcome to stay for a daily €50 fee. See more pet-friendly hotels in Azores.
Children
As long as you keep your little ones away from the steaming craters in the surroundings, they’ll have a great time – older kids who can swim will make the most of the hotel’s activities.Please note, kids can only use the pools from 9am to 1pm.
Sustainability efforts
The hotel makes an effort to stay Earth-kind, reducing plastics, taking recycling very seriously, conserving energy and water where possible and using eco-friendly products. Heating is provided by thermal waters, and staying local is key – the restaurant makes abundant use of the fertile and farmed surrounds.