Need to know
Rooms
Six rooms across three casas.
Check–Out
Noon; check-in, 2pm. Both are flexible, on request and subject to availability.
More details
Rates at Estancia Santa Cruz include breakfast with buffet and à la carte options, and free use of mountain and electric bikes, paddleboards, kayaks and tennis kit.
Also
Unfortunately, this ranch-style stay isn’t suitable if you have reduced mobility.
Hotel closed
The hotel opens annually from 1 November to 30 April.
At the hotel
Beach house, tennis court, gym, yoga studio, charged laundry service and free WiFi throughout. In rooms: air-conditioning, tea- and coffee-making kit, free bottled water, minibar, bathrobes and organic bath products; Casa Bea has a TV.
Our favourite rooms
At owner-run Estancia Santa Cruz, each standalone casa takes inspiration from Californian country style, with exposed rafters, view-gazing floor-to-ceiling windows and a soft color palette. You’ll find lake-facing terraces, a barbecue area and kitchenette at each residence, but we like Casa Ali King for its whitewashed interiors and cosy living room. Named after the owners’ daughter, Casa Bea is a sprawling residence with three bedrooms, multiple balconies and terraces, and an open-plan living-slash-dining room.
Poolside
The polo fields and tennis court aren’t the only spots where you can cosplay as a sports professional: the circular saltwater pool is Olympic in size. Its setting and ambience, however, is much more laidback, with its lilac flowers, palm trees and verdant views, which are best relished from the in-pool hot tub. Shallows contour its curved edges, so little Smiths can get in on the action too, but the bar area, which supplies coffees and cocktails, may appeal more to grown-ups.
Spa
It may be petite, but the spa area soothes with an infrared sauna, big-enough-for-two rainfall shower and post-treatment terrace (you'll want to book in advance to get the place to yourself). Lymphatic massages, rejuvenating facials and restorative reflexology sessions are wellness favorites, as are private yoga classes in the bright studio next-door, which can be booked on request.
Packing tips
You can leave your mallet behind: the hotel readily supplies all polo kit.
Also
The hotel’s prestigious polo fields host friendly games, competitive tournaments and open-to-everyone classes, but if you’d rather sit back and watch instead, you’ll get front-row seats on the restaurant’s veranda.
Pet‐friendly
Four-legged friends are very welcome and can stay for free in any casa. See more pet-friendly hotels in José Ignacio.
Children
Welcome. Each room can take a free baby cot on request and babysitting can be arranged with advance notice. Casa Bea sleeps up to 10, so is best for bigger gaggles.
Sustainability efforts
Solar power, water- and energy-efficient systems, and a phasing out of single-use plastics lead the sustainability charge at Estancia Santa Cruz. The estate supports the community’s reforestation efforts and sources the bulk of its produce from its four kitchen gardens, which are bolstered by nearby suppliers. The Klein family has its own non-profit organisation, Color Esperanza, which works with locals with disabilities and gives them personal and professional development opportunities.