Bristol Harbour Hotel is a sound investment: the hotel is set in what was once the Lloyds and Midland bank HQ, in the characterful city centre. Banker-seducing lures here include some of the comfiest beds we’ve ever woken up in, a nifty spa in the vaults, an outpost of award-winning restaurant the Jetty (housed in the grand old former banking hall, natch), and cocktails that are worth every shiny cent. As if that wasn’t enough to have you reaching for your cheque book, the hotel also does delicious afternoon teas (clotted-cream a-go-go).
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A candle from the hotel’s own range of spa products
11am, but flexible, subject to availability. Earliest check-in, 3pm.
Double rooms from $97.36 (£75), excluding tax at 20 per cent.
Rates usually exclude breakfast (£16.95 a person, daily, for a full English fry-up, plus Continental options).
The man to thank for the Bristol Harbour Hotel’s handsome building is renowned 19th-century architect (and Bristolian) William Bruce Gingell, who was inspired by Sansovino’s 16th-century Venetian library.
At the hotel
Free WiFi throughout. In rooms: TV; desk; on-the-house sherry or gin in glass decanters; Nespresso coffee machines; minibar; bath products by the White Company.
Our favourite rooms
Reap the benefits of the building’s bountiful curves by opting for one of the Corner Suites, which have enough space for a mini-army of bankers, plus a freestanding bathtub, a super-king-size bed and a shower that’s as refreshingly drenching as a tropical rainstorm.
You’ve probably never swum in a bank before, but now’s your chance: the spa has a lap pool and a hydrotherapy pool (plus a host of other treats).
Be rubbed, scrubbed, primped and preened in the Bristol Harbour Spa, set in the basement vaults (admire the original cash drop and safe door). The spa has a steam room, sauna, seven treatment rooms and a range of rituals featuring fragrant Espa unguents. Access is £25 a person, and for over-16s only.
Itty-bitty swimwear for the spa (yes, you too, Mr Smith).
For a £2.50 tray-charge, have breakfast brought to you in bed. (No crumbs on the pillows, mind.)
Little Smiths aged between three and 16 are welcome, but the hotel doesn’t come with family frills. The restaurant has a children’s menu and on-loan highchairs; staff will heat up milk. Extra beds (£20 a night) and cots (£15) can be added to rooms.
Stake out one of the big banquettes for privacy and people-watching.
Best of British, to match the menu. Brogues and brocade are a good start.
Set in the former banking hall, the Jetty has civic grandeur by the vault-load: lofty ceilings, tall windows, hits of cobalt, glossy parquet floors, a marble-topped bar and bespoke banquette seating, for example. The menu is as assured as the styling, thanks to chef Alex Aitken, who also oversees crowd-pleasing Jetty outposts in Devon, Cornwall, Chichester and beyond. As is natural, given Bristol’s watery position, there’s plenty to please fish- and seafood-lovers: highlights include a trio of octopus – featuring carpaccio, grilled and slow-cooked occy – and stone bass served with a herb-crusted mini shellfish pie. Canter through courses by opting for the Catch Mini-Gastro set menu, which will woo you via five different dishes. Attention, cake-fiends: the Jetty’s afternoon teas are popular for a reason…
Set to open in early 2017, the Gold Bar is bound to be a smart spot for accomplished cocktails (there will be 12 tipples to choose from, each with a name that riffs respectfully on the building’s banking heritage).
Dinner is served until 10.30pm at the Jetty. At the Gold Bar, thirsts are slaked until 1am, Thursday–Saturday; 11pm, Sunday–Wednesday.
A slimmed-down version of Jetty’s menu can be ordered around the clock.
Bristol Harbour Hotel sits slap-bang in the city’s centre, an anchor’s throw from Bristol Bridge. Some of the city’s best shops, bars, galleries, restaurants and museums are all among the hotel’s near neighbours.
Bristol Airport is nine miles away, offering direct flights from a bunch of European destinations (including Paris, Amsterdam, Barcelona, Vienna and Zurich) and various spots around the UK (www.bristolairport.co.uk). The hotel doesn’t offer transfers, but you can easily catch a taxi from the airport.
Bristol Temple Meads station is a 10-minute drive from Bristol Harbour Hotel. Londoners can hop to Bristol on a direct train from Paddington within two hours; there are also speedy connections to Cardiff, Manchester, Birmingham and other UK hubs (www.gwr.com).
If you’re coming by car, set your Sat Nav for ‘BS1 1HT’ and be prepared to pay for public parking. There are two car parks close by; Nelson Street is usually £21 for 24 hours, but the hotel can arrange 20 per cent off.
Worth getting out of bed for
Stroll around Bristol Museum & Art Gallery, admiring the collections – which include some Banksy’s, natch. It would be rude not to acknowledge Bristol’s iconic Clifton Suspension Bridge: learn about its history on a free guided tour. If the idea of a giant shopping emporium with hundreds of brands makes your pulse quicken, flex your plastic at Cabot Circus, which also houses restaurants, bars and a cinema. Prefer the idea of rummaging for vintage treasure in independent boutiques? Pick up old-new threads from Loot, near Bristol Coach station, which has an impressive stash of menswear, womenswear, retro Nikes, accessories and more; add to your record collection at Rough Trade on Nelson Street or add to your library at Dreadnought on St George's Road. If you’re here in August, remember to look up at the skies: the city hosts Europe’s largest meeting of hot-air-balloon enthusiasts. Go for a stroll around peaceful Queen Square, admiring the elegant Regency architecture and immaculate lawns.
The Ox on Corn Street serves some of Bristol’s best steak; its fragrant Sunday roasts, imaginative sides and playful sweet treats are nothing to sneer at, either. Expect comfort food, done to best-of-British perfection. Steak sauces include charred-chilli romesco and green peppercorn; you can also drench your cut in garlic, chorizo or anchovy butter. Admire active types notching up laps while you sit back and relax at Lido Restaurant, Spa & Pool, sandwiched prettily between gracious Georgian terraces. In addition to the unusual mealtime views, Lido serves breakfast, lunch and dinner, with afternoon tea and tapas in between. Not to be confused with the spa brand of the same name, Cowshed is a carnivore’s dream: the on-site butcher prepares juicy steaks and more at this laid-back restaurant on Whiteladies Road; the knowledgeable staff are more than happy to chat with fellow meat lovers. Find more meatiness at the singular Clifton Sausage, where humble bangers and mash gets the gourmet treatment. Alongside toad-in-the-hole and sausage platters, there are fish dishes and steaks too.
Milk thistle is reputed to be good for your liver; Milk Thistle on Colston Avenue might not be. This stylish little cocktail bar – sister to prohibition-style Hyde & Co – has walls as dark as squid ink and an impressive selection of house libations, alongside the classics. Try the Pioneer – Bruichladdich whisky, lemon juice, cocoa liqueur, fennel cordial and egg white – or one of the seasonal concoctions. Get your swank on at Red Light, a swish Union Street speakeasy with a payphone entrance (you’ll see), table service and dim-to-the-point-of-disrobing lighting.
I arrive in Bristol in the middle of a heatwave – the kind of temperatures that make us feeble Brits lose our minds and fight in the streets. When I get out of a taxi outside the Bristol Harbour Hotel & Spa late one Sunday evening, there’s a bit of a set-to kicking off outside a bar down the road. The hotel is an old converted bank set right in the centre of the city – a charming and convenient location, but one that makes me wonder just how relaxing this short break will be.
One step through the hotel’s front doors, and my fears are allayed. With its cool white interior, the bijou lobby already feels reassuringly soothing, an impression that intensifies as the concierge accompanies me to my room. It’s silent up here, even though, as I discover from climbing onto the cosy window seat and peering through the shutters, my room faces the street where I was standing two minutes earlier. It’s not the only impressive feat of engineering in my superior double room. It’s compact with space given over to the right things. A subtly curved dresser increases the walking room, and beautifully frames the room’s centrepiece: the biggest bed I’ve ever seen. It could comfortably fit three, but tonight I have it all to myself.
Everything is pristine, elegant, calm, with a heady freshness. After washing up in the spacious bathroom, I settle under the seasonally appropriate duvet with a small nightcap. Although there’s a traditional minibar hidden in one of the fitted wardrobes, there are also two complimentary pitchers full of gin and sherry on a table by the bed. This unexpected generosity is also potentially lethal, but remembering the hardcore walking tour I’ve planned for tomorrow, I limit myself to one and fall asleep easily (thanks to the effective yet mercifully silent air conditioning).
For my money, Bristol is the best city in the UK. Its distinct boroughs offer something for everyone: there’s mainstream shopping in Cabot Circus, and independent havens spanning Park Street. Bijou Clifton Village teems with boutiques and fancy eateries, while just a 15-minute walk away, Gloucester Road and Stokes Croft offer bohemian art, food and clubs. While I’m angling to try the Harbour Hotel’s breakfast, I can also name about eight brunch spots that I also want to visit during my stay – earthy Katie and Kim’s, where almost everything comes with their addictive tarragon pesto, the Primrose in Clifton, Papadeli’s on Whiteladies, not to mention the stalls in St Nicholas’ Market, which faces the hotel. In the end I settle for a local institution, the Park Street branch of the Boston Tea Party, which has six outlets in the city.
Bristol sings in the sun and invites all-day wandering, from the sparkling harbour to the verdant Downs. My mission is a little dingier – investigating the city’s spectacular array of second-hand record shops. My finds justify the dusty fingers and tickly nose, and dinner and wine with a friend at Clifton’s Bosco Pizzeria feels well-earned. As I climb into bed later, I’m already in mourning for my last night in its crisp, vast embrace. I’d sleep in until check-out if it weren’t for my early morning spa appointment.
To eat pre- or post-massage? I’m sure there’s sound advice on the subject, but impatience gets the better of me on Tuesday morning, and I bolt to the dining room – aka the Jetty – an hour before my treatment. It’s stunning. Clean and glassy, with the romantic warmth of a Mediterranean coastal salon. The deep blue window panels and booths offer an immersive touch. Breakfast is served in blue and white Cornishware by attentive staff. Conscious of not wanting to lay on the massage table with a full belly, I sadly eschew the kippers and avocado and opt for the continental, which is full of innovative twists: decadent homemade granola, prunes stewed in Earl Grey, sweet mini pastries.
I wish I could eke out breakfast, but I want to squeeze in a dip in the pool before my massage. I had been wondering where they were keeping this spa – next to the Jetty is a vast, beautiful function room – until I’m led below ground. The space is wowing: a warren of discrete and intriguing rooms off a cool grey corridor. After a peek into the steam room and sauna, I head straight for the water. The arched ceiling is low, the lights dim and flickering, and there’s nobody else around. The water in the compact pool feels silky and smells great, and there’s just about enough room to do lengths – plus, the powerful jets offer a good opportunity for resistance swimming. After tumbling around for a while, I decide to get into the relaxation mindset via a spell in the luxurious Jacuzzi, which would doubtless fit eight people, though I have it to myself.
I’m thankful that the masseuse comes to retrieve me otherwise I’d be here all day. She leads me down another corridor, past an apt David Hockney print (and a gym that I half feel guilty for ignoring) and into the therapy room. The massage is sublime – just as brutal as I’d requested – so much so that I struggle to stay awake so I can enjoy it in at least a semi-conscious state. Once time’s up, the therapist leads me to a relaxation room, where I string out my final minutes at the hotel before I have to dash back upstairs and stuff my suitcase. Outside, the heatwave pounds on, and a sweaty two-hour train ride back to London awaits, but the Harbour Hotel’s spell feels like a protective forcefield.
Whenever you book a stay at a Smith hotel or villa, we’ll invite you to review it when you get back. Read what other Smith members had to say in Bristol Harbour Hotel’s Guestbook below.
It is a beautiful hotel. Our room was lovely and the bed was super comfy. We were woken early by a delivery truck on the Monday morning, but this was no fault of the hotel. The staff were amazing and the food in the restaurant was 5 star. Would recommend this place for couples. We visited the spa in the vault too, that was lovely and so different.
Stayed on 2 Jun 2019
Loved the welcome letter in my room on arrival, plus the bottled water and gin!
A large swimming pool. It's only really big enough to float in.
Stayed on 31 Mar 2019
We loved the room – the bed was incredibly comfortable and the room was well-decorated and felt very luxurious. The hotel was also in a great location in Bristol, and the basement spa was very small, but well equipped and the treatments were lovely.
A huge luxurious spa – it was nice, but I wouldn't want to spend more than an hour or so down there due to the size and lack of natural light. It was OK when we were there as there were only a couple of others using the facilities at the same time.
Stayed on 28 Dec 2018
Everything! The room was beautiful and the hospitality impeccable. Use of the spa was such a treat and the breakfast was delicious for both vegetarians and meat eaters.
Stayed on 23 Dec 2018
The rooms were immaculately clean, the staff were very attentive and friendly. Stay spoilt by sewer type smell in the room which we subsequntly found out is a Bristol problem and not a Hotel problem. Mrs and Mrs Smith were contacted in the early hours of the morning and responded straight away which was excellent. This is a lovely hotel, with superb staff.
Dont expect a quiet night as the hotel is in a lively part of Bristol full of bars and restaurants.
Stayed on 12 Dec 2018
Its city-centre location, the quirky rooms and corridors, the spa, late breakfast.
Peace and quiet
Stayed on 1 Dec 2018
The hotel building itself was unique, beautiful and imposing on Corn Street. The suite was very comfortable and the decor was quirky and contemporary. In the evening we ate in the jetty restaurant and the staff, food and ambience was perfect. We had a great weekend away from the kids!
Stayed on 1 Dec 2018
Our room was fantastic. Very comfy bed and great bathroom. The staff were all very polite and helpful. The bar was a lovely place to have a pre meal drink and the restaurant was superb.
Stayed on 14 Oct 2018
The huge bed (almost needed a ladder to get up!), the massive bathroom, the lovely decor, the free drinks in the room. The spa was wonderful (though very small, and not recommended if you are claustrophic as it's in an old bank vault with low ceilings and no windows), luckily we had it to ourselves. We had a great time at the waterfront and at Wapping Wharf. Harbour Browns' self-fill donuts are to die for... also can recommend the Greek take-away from The Athenian. Just beware of the seagulls! Take a walk round to Millennium Promenade, we had a fab breakfast at Broken Dock and Spoke Stringer looked nice too.
Peace and quiet - it is on a noisy pedestrian street with a few student bars/clubs and a street market on weekends. Also the entrance to the rooms are through the dining room which can feel a bit awkward.
Stayed on 22 Jun 2018
We loved how close it was to local restaurants and take-aways. As the food was pricey inside, we ate out. The features in the whole building look amazing and we especially liked the spa in the old vault which still have a vault door in situ. Towels, robes and slippers are provided in the room and the spa. Lockers are free so no loose change needed. You can help yourself to the most polished fruit or sweets in reception too. Ice and lemon was topped up in the room upon arrival. We were also personally taken literally into our rooms and also given a tour of the spa area. Checking out and in was quick and simple. The bathroom we had in the duluxe double was great; a bath and shower; the shower being a great power shower. Sinks were wide enough to get two of you brushing your teeth at the same time.
Don't expect the spa to be huge. It isn't. The pool is not something you will get a decent swim out of. However no one was in there when we were we had no desire to swim lengths, so it was perfectly adequate. Other cons for us were: we didn't have any milk in our room for the tea so we called down for some and it never arrived. We asked again in person and it did then get bought up just as we were leaving to check out, so no drinks for us. We also had a used tea cup so we assume housekeeping missed our tea area when they made up the room. The main lift was also out of order but there was another that required a walk through the middle of the restaurant; it felt a little weird walking through everyone eating to get to your room, however if you have no bags, there are stairs. Drinks at the bar were expensive; we paid 17 for 2 gt's; there is gin provided in the room and a minibar that sells tonic for 2.60 so that is a cheaper option. Also note that it was very hot in the hotel. It was also very noisy at night. Our room in particular had the noise of glass bins being emptied what seemed like every 15 minutes all night. Our friend said their room instead had the noise of lots of people shouting outside i.e. nightlife. So whilst it's great being in the centre, I'd take ear plugs or expect little sleep.
Stayed on 24 May 2018
The big bed, stylish room and free drinks.
Peace and quiet or hot water in the jacuzzi, which was cooler than I usually run a bath :(
Stayed on 12 May 2018
Central location in historic and touristy city centre. Staff were friendly and attentive. Rather quirky in old bank building. There's a huge scenic reception room ideal for wedding receptions and large functions. The dining room also is spacious. The style of furnishing in this old building is retro modern with deliberate garish colours competing for attention! The pampering suite is set in the bank vaults complete with huge doors and arches. It has to be spread across rooms and is a bit dark. Nevertheless two of our family enjoyed it. The treatment sessions were booked 3 weeks ahead so no chance to try them out. The bar is entered via the main entrance which curiously is not used as the reception lobby (I did say "quirky") which is divided into several areas, all quite small. When we were there three nights it was not overcrowded though subdued lighting made it seem a bit dark. In contrast an outside area on the pedestrian only street served drinks and a great place to "people watch " if it's not raining. Early morning clearing up in the street awoke us every morning but in general we accept location noise was inevitable. The room was very good. The nearby market in the old corn exchange was steeped in history and lovely stalls a must see.Very close to the hotel are all the attractions of the old docks.
A comfortable lounge around a fireplace to read in during the day – there isn't one. A large menu to choose from: on arrival this was made worse as three main course choices – all fish – were unavailable. I chose a special alternative of lemon sole. My hope it would be fresh soft and succulent didn't work out but others had excellent steaks. To be served breakfast quickly or fresh cooked fried eggs a testament to this. Language comprehension a little difficult at times and absence of marmalade and marmite surprising. Parking – the nearest NCP 24 per day is a 5 minute walk and dropping off luggage first is a challenge to GPS. A haven of tranquillity.
Stayed on 20 Apr 2018
Super-helpful reception staff The discount on the NCP parking! In the room: the most comfortable bed in the world; the spotlessly clean bathroom; soft-close everything!
To be able to open the lids of the toiletries! A loo brush. Parking at the hotel itself.
Stayed on 29 Mar 2018
The very special touches by housekeeping in the room... The wonderful oysters and exquisite service in the Jetty restaurant... The delicious Black Forest Gateaux cocktail in the delightful Gold bar... The impeccable service and welcome from the reception staff...
To be impressed by the 'spa', in fact avoid it until they fix and clean it...
Stayed on 4 Mar 2018
We loved the vibe of the hotel. It was fabulously decorated with a tint of quirkiness. The rooms were magnificent yet cosy, with quite possibly the most comfy bed we have slept in. On a day with good weather I always recommend walking up to Clifton and to the Avon Gorge Hotel for a drink with some spectacular views of the suspension bridge.
Stayed on 16 Dec 2017
The high bed. We felt like the Princess the Pea. The room was quiet despite being in the centre of the city.
Nespresso capsules for the coffee machine or quality mixers with the gin and whiskey in the room. You need to go to the bar for those. We had a very disappointing dinner at The Jetty.
Stayed on 24 Nov 2017
The central location and comfortable, well-equipped room.