JOIN OUR TRAVEL CLUB FOR HOTEL LOVERS
With a million like-minded members in more than 100 countries.
Joining the club doesn’t cost you a penny – it’s up to you how you use us.
BlackSmith membership is totally free, giving you access to year-round hotel offers, on-trend travel inspiration and our 24-hour expert travel specialists. However, if you really like the look of us, you’ll get a lot more from us with annual SilverSmith or GoldSmith membership including money back on every stay. GoldSmiths also get to call upon our nothing-is-impossible in-house concierge.
-
BlackSmithFor the travel curious
Here for you 24/7
Smith Extras on arrival
Exclusive hotel offers
Transfers, trips and flights booked for you
-
SilverSmithFor the frequent flyer
All BlackSmith benefits
Money back on every stay
Half-price offers on new hotels
Membership to more than 600 airport lounges
-
GoldSmithFor the hotel connoisseur
All SilverSmith benefits
Room upgrades whenever available
A dedicated travel concierge when you book through us
Your travel club
Become a member and you'll get access to a host of benefits…
-
Your bit on the side
What can we say, we're givers... From a bottle of champagne, to a spa treatment or a cookery class, you’ll get a little extra thank you with every booking.
-
For your eyes only
Unique offers and experiences, just for our members – early-bird summer-holiday discounts, a city stay with SideStory, foraging-and-cookery courses in the South of France...
-
Available for pillow talk 24/7
Our Smith24 team of in-house travel specialists, knows the collection back to front, thanks to frequent visits. When they’re not busy bed-hopping, they work around the clock, offering 24/7 customer service.
Three tiers of membership
to suit every type of traveller…
Here's what you'll get
Our expert travel team here for you 24/7
Best-price guarantee
Smith Extras on arrival
Member-only hotel and villa offers
No credit card charges or booking fees and cancellation policies that mirror that of the hotel
Transfers, tours and activities booked for you
Exclusive offers from brands we love
Flight-booking service
3% back on every stay to use on future bookings
Half-price offers on a selection of our newly launched hotels and villas
Membership to more than 600 airport lounges
Priority booking on Smith Exclusives
24 hours
48 hours
A dedicated travel concierge when you book through us
Room upgrades whenever available
Easy booking, very helpful customer services, fabulous accommodation, what more could you need?!
John – BlackSmith member, June 2017
Great - cannot recommend highly enough and in fact already have to a number of friends. We are planning our next holiday and will definitely use Mr & Mrs Smith again.
Heath – SilverSmith member, Jan 2017
The whole experience with Mr & Mrs Smith was seamless. Every person we dealt with was professional, customer focused and seemed genuinely interested in our customer experience. I would highly recommend and will be using them again.
Zoe – GoldSmith member, Sept 2017
Incredible locations and top notch customer service, truly above and beyond.
Gemma – BlackSmith member, Sept 2017