Need to know
Rooms
48, including 46 suites.
Check–Out
12 noon, but flexible, subject to availability. Earliest check-in, 5pm.
More details
Rates include breakfast for Smith guests as their Smith Extra (usually US$20 a person, each day).
Also
The lodge is within striking distance of some stunning ancient Mayan sites from the clifftop Tulum Ruins to the once-mighty city of Coba.
At the hotel
Loaner bicycles, free watersports, concierge, yoga room, free WiFi. In rooms: Nespresso machine, free soft drink minibar, organic honey toiletries, fan, bathrobes, air-conditioning.
Our favourite rooms
We love the Superior Casita, a standalone room with its own entrance, a private terrace, and one of the biggest bathrooms this side of the border. Their sleeping-cum-living areas are bright and roomy, and it’s all conveniently positioned just a few strides from the Mestizo pool. Oh, and you can expect a live tree growing through the ceiling or window.
Poolside
You can slip into any one of three peaceful pools dotted throughout the lodge, together with two lakes, three cenotes and an underground river. You’re not short of places to get wet.
Spa
The resort has no spa per se, but massages (relaxing, holistic or deep tissue) are offered in jungle-view treatment rooms and there’s a traditional Mayan temazcal (sweat lodge) too.
Packing tips
Mosquito magnets should consider stocking up on weapons-grade repellent. You are in the jungle after all.
Also
A consecrated chapel on site means you can arrange your jungle nuptials here.
Pet‐friendly
Pups aren't allowed, but service animals are welcome – just be sure to contact the Smith 24 travel team so they can ensure you have all the right documents. See more pet-friendly hotels in Tulum.
Children
Wakax Hacienda - Cenote & Boutique Hotel is certainly family-friendly, but the tranquil and intimate atmosphere is not conducive to noisier nippers.