Need to know
Rooms
Forty-one, all suites.
Check–Out
Noon, but flexible, subject to availability. Earliest check-in, 3pm.
Also
Beyond the usual invigorating facial or deep-tissue massage, the Wayak Spa promises to heal body and spirit through traditional Maya rituals. The Temezcal, an intensive sweat lodge ceremony, is said to be not just therapeutic and relaxing, but a mystical journey, as well.
At the hotel
Public beach, spa, yoga classes, gym, concierge, DVD library, reading library and free WiFi throughout. In rooms: heated plunge pool, outdoor shower, flatscreen TV with streaming options, DVD player, Bose radio, Nespresso machine, minibar, Italian linen bathrobes, slippers, and Roil and Natura Bisse bath products. The hotel also has a soap concierge, who'll hand deliver an array of organic soaps on arrival.
Our favourite rooms
Tucked away among the waxy fronds and tropical palms of the surrounding jungle, the thatched palapa-roofed Royal Villas are perfectly private. Rock the day away in the hammock on your secluded sunbathing deck or take a dip in your very own plunge pool – swimsuits optional (who's to know?) The massive ensuite also has a soaking tub for two and both indoor and outdoor showers. Oh, and don’t lift a finger, either – that’s what your mayordomo (or butler) is there for.
Poolside
The unheated, sculptural lagoon pool is surrounded by double sunloungers and shaded by palm trees. Forget your sunhat? Simply grab one of the straw sombreros on loan.
Spa
For rejuvenating Mayan healing treatments head to waterfall-graced Wayak Spa, open daily between 10am and 7pm.
Packing tips
Don’t bother packing your snorkelling gear; the hotel has water shoes, flippers and snorkel masks for your use.
Also
Butlers stand ready poolside with iced face-towels to cool sun-warmed brows, or to change damp chaise-lounge covers post swim.
Pet‐friendly
Small dogs and cats under 20lbs are welcome for $50 per night and will be set up with a dog bed, bowls and kibble. The butler will even take them for a stroll. Just let the hotel know when booking. See more pet-friendly hotels in Riviera Maya.
Children
Sorry kids, but the hotel is adults-only.