Riviera Maya, Mexico

Thompson Playa del Carmen

Rates from (ex tax)$251.30

Price information

If you haven’t entered any dates, the rate shown is provided directly by the hotel and represents the cheapest double room (including tax) available in the next 21 days.

Prices have been converted from the hotel’s local currency (USD324.18), via openexchangerates.org, using today’s exchange rate.


Mid-century mod Mexicana


Ocean-ogling Quinta Avenida

Hotel Thompson Playa del Carmen has a dual personality, and we like. Its hip town-center base has a buzzy rooftop hotspot, and its shoreside counterpart’s a laid-back boho beach house. You’ll find plenty of sun, Mexican-inspired food and flair, and views of the glittering blue water at both.

Smith Extra

Get this when you book through us:

Daily American Breakfast (including pancakes, waffles, yogurt with granola, and eggs cooked many ways) at Cinco (normally $17 a person a day)


Photos Thompson Playa del Carmen facilities

Need to know


119, including 26 suites.


12 noon, but flexible, subject to availability. Earliest check-in, 3pm.


Double rooms from $251.30, excluding tax at 29 per cent. Please note the hotel charges an additional resort fee of $29.00 per room per night on check-out.

Price information

If you haven’t entered any dates, the rate shown is provided directly by the hotel and represents the cheapest double room (including tax) available in the next 21 days.

Prices have been converted from the hotel’s local currency (USD324.18), via openexchangerates.org, using today’s exchange rate.

More details

Rates usually exclude breakfast; à la carte options run from granola, waffles or eggs to Mexican favourites such as chilaquiles, molletes and enchiladas.


The hotel’s main building is set on top of a sleek shopping centre full of contemporary fashion brands; it’s a holiday-save for those wont to leave their beach togs behind in the haze of packing.

At the hotel

Swimming pools, private beach club, free WiFi, laundry services. In rooms: flatscreen TV, iPod dock, minibar with local drinks and free bottled water, DS & Durga bath products.

Our favourite rooms

In the main building, request the highest floor for the best ocean views. If you want something quieter, and with a direct ocean breeze, opt for the Beach House; every room there has a private terrace overlooking either the sea or the pool and cabanas, and you’re so close to the beach that you’ll never be late for a paddleboarding session.


The glamorous rooftop infinity pool is flanked by two on-trend eateries and has sweeping views of Playa del Carmen and the Caribbean; at the Beach House, the glittering pool surrounded by cabanas and steps away from the white sand.

Packing tips

Bring bright Mara Hoffman swimwear, big sunglasses and a waterproof camera for snorkelling expeditions.


Take a little break from the sun with an in-room massage or facial.


Small pets (up to 25lbs) allowed; your diminutive canine pal stays for free. See more pet-friendly hotels in Riviera Maya.


Welcome, though the hotel is best suited to over-13s. Both swimming pools are family-friendly, with shallow ends and floats to borrow. Kids are welcome in the restaurants (though there are no special menus. Babysitting is available for $20 an hour.

Food and Drink

Photos Thompson Playa del Carmen food and drink

Top Table

At Catch and Cinco, the closer to the edge of the rooftop patio playground you are, the better the views; get there early or make a reservation.

Dress Code

Blingy swimwear and sun specs by day; by night, jewel-toned dresses and embellished sandals for her and breezy white shirts for him.

Hotel restaurant

Casual all-day diner Cinco is all about Mexican flavors by the rooftop pool. With views over Playa Del Carmen, it’s perfect for healthy-ish breakfasts (hey, we wouldn’t want to skip the house-made Mexican pastries either), or lighter dinners – don’t miss the local fish tacos. Closest to the Beach House, C-Grill is part beachside bar, and serves up wood-fire-grilled fish, Mexican-style grilled corn and frozen cocktails. The second rooftop restaurant and New York City transplant Catch puts a contemporary spin on classic seafood dishes and fresh sushi, and has an open kitchen (keep your eyes peeled for a glimpse of celebrity chef Pedro Abascal in action).

Hotel bar

Signature cocktails at daytime drinking spot Cinco include the Cinco Bellini, a passion fruit, lemongrass, and tequila-tinged take on the original, and the Playa Colada, in which Mayan vanilla syrup and Kahlua replaces the traditional coconut cream. If you need a short break from the rum, sip on a refreshing No-jito, made with watermelon, mint, lime juice and soda water. In the evenings, try a watermelon infused Seedless Suzy, or a spiced Ginger La Playa del la Reina at Catch. The rooftop space hosts occasional private events; check with the hotel to make alternate arrangements on those evenings. 

Last orders

Order Basil La Curas until 2am at Catch, but place dinner orders there between 6pm and 11pm. Bar and restaurant Cinco serves everything until 11pm. Early risers rejoice: both Cinco and C-Grill open for breakfast at 7am, and stay open until 11pm.

Room service

Order any time of the day or night from a menu that includes a selection of authentic Mexican dishes from Cinco, local favorites, and the Chef's selection of seafood dishes from Catch. Craving something else from Catch? Just ask.


Photos Thompson Playa del Carmen location
Thompson Playa del Carmen
Quinta Avenida and Calle 12
Playa del Carmen


Direct flights from Miami, London and New York City land at Cancun International Airport, 45 minutes away by car. Hotel transfers can be arranged, from $140 each way ($250 return).


If you’re puttering around the peninsula with your own wheels, you can keep your car in the nearby carpark for about $20 a night.

Worth getting out of bed for

Although we could soak in the sun and sea at Thompson Playa del Carmen’s private beach club for our whole holiday, there’s much more to explore if you want to venture slightly further afield. 

A short drive down the coast will have you on the white sands of Akumal beach (+52 984 875 9030). For a chance to come face to face with sea turtles and colourful fishes, go snorkelling with Akumal Dive Shop (+52 984 875 9032) while you’re there. Snorkelling opportunities abound in the cenotes (deep natural swimming holes) of nearby island Cozumel and around Isla Mujeres too. If you’d rather keep your face above water, hire a catamaran and sail over the clear blue sea.
If you’re feeling adventurous, climb Coba – the tallest Mayan pyramid in Mexico, discover archaeological treasures. Or, see what some consider one of the seven new wonders of the world: Chichén Itzá, a Unesco World Heritage Site and one of the largest and best restored Mayan cities. The ancient architecture includes a temple dating back to 950AD and a 75-foot pyramid constructed in the 11th century. The Mayan ruins of Tulum are are less than an hour’s drive south of Playa del Carmen. 
To dive into unspoilt nature and clear blue waters, join a personalised nature tour at Unesco World Heritage Site Sian Ka'an, the largest protected area in the Mexican Caribbean and home to manatees, dolphins, sea turtles, impressive big cats (including jaguars and ocelots) and hundreds of bird species. Or go for a day out with eco-tourism group Alltournative (+1 800 4662 8483), for ziplining, jungle walking and cenote swimming – all with a knowledgable guide.

Local restaurants

If you’re craving some melted cheese and a little break from the all that fresh seafood you’ve been snarfing, head to La Famiglia pizzeria for a low-key pizza night. Head up to the Roof Garden of La Casa del Agua (+52 984 803 0232) for a relaxing and romantic open air area overlooking the ocean and Cozumel Island. For prime people watching, retire to its wine bar La Malagueña on first floor in front of the famous 5th Avenue. If you’re in the mood for artistically arranged international cuisine in an intimate nine-table setting, head to Oh Lala!. Just on the other side of the 307, unique Alux Restaurant is housed in a naturally-formed cavern, with multiple rooms and nooks where you can enjoy Mexican and International cuisine (claustrophobes may want to give it a miss though).

Local cafés

For a healthy helping of veggies, check out La Senda Vegana (+52 984 803 0499), which serves vegetarian, vegan and raw food, and has a hefty smoothie menu too. Piada Loca (+52 984 147 0269), an Italian-inspired sandwich shop is perfect for lunch. Ordering the pabellón criollo brunch plate at Kaxapa Factory (+52 984 803 5023) ensures you get your daily dose of avocado.


Photos Thompson Playa del Carmen reviews

Anonymous review

Every hotel featured is visited personally by members of our team, given the Smith seal of approval, and then anonymously reviewed. As soon as our reviewers have returned from this mid-century modern Mexican hotel in Playa del Carmen and unpacked their newly acquired breezy beach dresses and tortuga-shaped cerveza-opener, a full account of their clear-blue ocean-side luxury city and beach break will be with you. In the meantime, to whet your wanderlust, here's a postcard from Thompson Playa del Carmen…

With calculatedly cool black and white floor tiles, splashes of richly hued color on the walls, and quirky details including copper vintage-style fans, the lobby of Thompson Playa del Carmen already has the Instagram-inclined of us excited to be there. Add to that a room with ocean views, a minibar stocked with local goodies, and a decidedly sexy glass-walled walk-in shower, and we’re seriously loco for this place. And up on the rooftop? Two on-trend restaurant and bars, a sprawling infinity pool surrounded by sun-loungers, and views over the city and to the glittering beach. So grab a frozen Playa Colada and shout ‘¡Viva Mexico!’ from the rooftops.

The Guestbook

Whenever you book a stay at a Smith Hotel with us, we’ll invite you to review it when you get back. Read what other Smith members had to say in Thompson Playa del Carmen’s Guestbook below.

We loved

The Thompson Playa del Carmen is an Oasis of Cool in the midst of the bustling 5a. Avenida. The super polite and good looking staff, the uber chic interior design and the Thompson signature scent lingering around the lobby made us feel refreshed after the 45-minute drive from Cancun's airport. There are two buildings to this property, one on the main street right in the middle of the action and another one right on the beach. We loved both scenes. The food served here is not only pretty but tasty and their Rooftop is the hottest spot in town. You'll see lots of beautiful people parading around the pool and in and out of their restaurants all day and all night. They say God is in the details and some we observed were the artisanal bath products, the little sculpture-like fresh flower arrangements everywhere and finally the little pouch of fresh baked cookies placed on the night stand at turn. down. Dulces sueños... 

Don’t expect

Don't expect quiet nights if you are staying in the building on 5a. Avenida. Also, don't expect easy access by car. You will need to call the hotel so that the valet service meets you on an adjacent street.


Stayed on 10 Jul 2016

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