Need to know
Rooms
16 suites.
Check–Out
11am, but flexible, subject to availability. Earliest check-in, 2pm.
More details
Rates usually include breakfast (lunch and dinner too if you’ve booked all-inclusive), but exclude an impact levy.
Also
Afternoon tea, served on the terrace and at an extra cost, is a genteel daily tradition here; alongside dainty savouries and cakes. A good peace-of-mind perk: rates cover emergency medical evacuations, if needed (although we hope not).
At the hotel
Lounge, terrace, gardens, concierge, kids club, laundry, free WiFi in all areas. In rooms: viewing deck, minibar, slipper bath tub, air-conditioning, mosquito nets.
Our favourite rooms
All suites are set in peaceful gardens with furnished terraces to relax on (some more private than others). The mythical romance of Victorian exploring is evoked in canopied beds, and slipper bath tubs, but all rooms are guaranteed comfort zones. All views, however, are not equal: the most advantageous aspects of the watering hole are from rooms eight to 12. For families there are two sets of interconnecting suites (formed of one double and one which sleeps up to three), and include special surprises for smalls.
Poolside
Set in the garden, the unheated pool is a relaxing spot with a line of loungers in the shade. Thirsty? Peckish? Have a chilled glass of wine or some snacks delivered poolside.
Spa
In your downtime between drives, have a spa therapist skilled in massages, facials, wraps and mani-pedis (all using gentle Africology products) come to your suite.
Packing tips
The usual safari khakis and sun-protection kit. The park isn’t malaria-free, so be sure to stash the requisite meds in your suitcase.
Also
One of the Luxury Suites has wide doorways and plenty of space for guests in wheelchairs; however, there are no special adaptations.
Children
All ages are welcome. Two sets of suites interconnect to sleep family groups of up to five. Babysitters can be booked for US$20 an hour (must be booked 24 hours in advance, and must be paid to the sitter in cash).
Best for
Kids from five upwards will have the most fun here.
Recommended rooms
Two sets of suites interconnect to make two-bedroom hideaways for families (with one double bedroom and one that sleeps up to three).
Activities
Staff will prepare for little ones staying by stocking their room with toys and games, plus a few surprises. The Mack & Madi Kids' Adventure Explorers Club is for five-to-11 year-olds and has a team of trained childminders who’ll arrange visits to Crocodile Ranch and Victoria Falls, fishing expeditions, community tours, movie nights and more (entry and meals are at an extra charge).
Swimming pool
There are no lifeguards and no shallow end at the main pool, so bring water-wings for learners and keep a watchful eye.
Meals
Kids are welcome in 1871 and even have their own menu with chicken-schnitzel fingers, burgers, pizza, spaghetti and healthy veggie bowls. There are highchairs to hand, and staff will happily heat up milk or baby food.
Babysitting
Babysitters can be booked for US$20 an hour (must be booked 24 hours in advance, and must be paid to the sitter in cash).
No need to pack
The hotel has playmats, soft toys, books, puzzles and craft materials. But bring essential sun-protection gear and gentle mozzie spray.
Also
Kids will also find to-scale bathrobes and slippers, storybooks left on their pillows at bedtime and gentle bath products in rooms.
Sustainability efforts
The reserve is an intensive-protection zone for the endangered black rhino.