Booking this Offer
Select your dates from the calendars below the room images to check availability and prices. To book by phone, call us on 1 800 464 2040 and mention the offer name.
Please note that this offer is subject to availability and black-out dates may apply. The hotel may withdraw this offer at any time and without notice.
Deposit Policy
Signature suite stays (in House 567, the Pichl House, Serail House and Hoffman House) are secured with a one-night charge including tax; all other bookings are secured with credit-card details. Full payment or your outstanding balance (for House 567, the Pichl House, Serail House and Hoffman House bookings) is taken ahead of arrival for stays on the following dates: 21 days ahead for bookings between 27 December 2023 and 1 January 2024; 14 days ahead for stays over 22–26 December 2023, and seven days in advance of any stay that falls over a Thursday, Friday or Saturday from 23 November 2023 until 16 December 2023.
Cancellation Policy
For stays from 28 to 29 November 2025, 5 to 6 December 2025, 12 to 13 December 2025 and 19 to 20 December 2025, you can cancel for free up to seven days before arrival; those made later will be charged in full.
For stays from 21 December to 26 December 2025, you can cancel for free up to 21 days before arrival; those made later will be charged in full.
For stays from 27 December 2025 to 1 January 2026, you can cancel for free up to 28 days before arrival; those made later will be charged in full.
At all other times, you can cancel for free until 3pm (local Vienna time), two days before your arrival date for suite stays in House 567, the Pichl House, Serail House and Hoffmann House; or until 3pm local hotel time the day before your arrival date for all other room types. After these respective deadlines, you’ll be charged for one night (including tax).
