Need to know
Rooms
150, including 10 suites.
Check–Out
10am, but flexible, subject to availability. Earliest check-in, 3pm.
More details
Rates do not include breakfast, though à la carte options are available between NZ$10 to NZ$40.
At the hotel
Fitness centre, free WiFi, concierge, 24-hour reception, dry cleaning, valet parking. In rooms: Minibar with local products, Bose Bluetooth speakers, 55-inch television, Dyson hairdryer, pod coffee machine, tea-making kit, air-conditioning.
Our favourite rooms
With a total of nine different room types, choosing your favourite might pose a challenge. One that really stood out was an open-plan Junior Suite with a slipper bath tub in the bedroom (there are just a handful of rooms like this). Ask for a corner Executive Room and you get loads of extra space and dual-aspect windows. If only water views will do, opt for a top-floor Harbour Suite and watch the boats bobbing in the port.
Spa
There’s no spa, but the 24-hour gym is kitted out with top-notch fitness equipment.
Packing tips
Leave some luggage space for the Cabernet Sauvignon you bagged on Waiheke Island. Wrap it in that new merino wool jumper for added protection.
Also
Concierge staff here have been dubbed ‘Directors of Chaos’ and the hotel claims they’re the most ‘over-the-top’ concierge role New Zealand has ever seen. You be the judge.
Children
Little Smiths are welcome and connecting rooms are available, but it’s more for grown-up getaways.
Sustainability efforts
You’ll find filter-water stations on each floor and water bottles available to buy at reception. Bathrooms have large-bottle toiletries and guests can opt-out of housekeeping service (in return for NZ$20 and drinks vouchers).