Need to know
Eighteen, including nine suites.
Noon, but flexible, subject to availability. Earliest check-in: 3pm.
Double rooms from $135.00, excluding tax at 19 per cent.
Rates include a buffet breakfast, with egg and bean dishes, and sweets including pastries, muesli, yoghurt and tropical fruit.
From 7.30pm, there’s a daily film-screening by the pool. If you need local recommendations, look no further than the receptionist who has a wealth of suggestions. In-room massages (US$60–135) can be arranged at reception.
At the hotel
Garden, terraces, roof deck, reading room with a small library, free WiFi throughout. Bikes (adult sizes only) are available to hire, on request (guests must pay a deposit of MXN$2,200 a bike). In rooms: LED TV, minibar, free bottled water, air-conditioning and Bio2 bath products. All rooms except the Suites have a fully equipped kitchen, and the Royal Jacuzzi suites have a Nespresso coffee machine and Jacuzzi on a semi-private terrace.
Our favourite rooms
Bubble away your stresses in the Royal Jacuzzi suite; this room also has a peaceful terrace and walk-in access to the pool. We love the wicker-shaded pendent lights, Cath Kidston-esque rose prints and the motto painted on the dining room wall – ‘Always be strong, always love deeply, always give everything’ – is rather sweet. Up to four people can stay, so families will feel at home here, too.
The sun-warmed pool (open 8am–10pm) snakes around the back garden, with grassy sides and a sunlounger-topped wooden deck. It’s a peaceful spot, sheltered by rocky walls, and ground-floor suites have their own terrace just steps away from a cooling dip. By day, palms are reflected in the clear water; by night, candles are lit around the sides and submerged lights emit a romantic glow.
Pack some waterproof shoes for safe cenote exploring. Leave space in your suitcase for a rainbow-striped serape – the shawls are sold in the local market and are best wrapped around your shoulders while sitting on the terrace after sundown.
Head to the gym two blocks away if you're itching for a work out. Alternatively yoga classes, personal trainers and a soothing in-room massage can be arranged on request.
Welcome. The apartment-style rooms are suited to family breaks; under-3s can share their parents’ bed for free, and older children can stay on the lounge’s sofa bed for a nightly charge. The pool has a shallow end for kids to play in.
Toddlers, juniors, tweens and teens.
The Family Condos are the most spacious, sleeping up to six guests in a combined Suite and Master Suite. However, all room categories higher than a suite have a kitchenette or full kitchen and a sofa bed, so broods of all sizes can be accommodated.
On-site, kids can play in the pool. Beyond the hotel, Tulum is a wonderland for kids, with ruins to clamber around, exciting theme parks and safe sandy beaches.
The pool is in a quiet leafy garden and the small number of rooms guarantees a peaceful swim. There’s a small shallow area for kids to splash about in, but no lifeguard, so parents will need to supervise.
Only breakfast is served – there’s a limited selection, but but having a kitchen allows for flexible mealtimes.
A local sitter can be called, on request.
No need to pack
The hotel has little baby kit, so be sure to bring any essentials; gentle mosquito repellent, a cover-up for windy boat rides and sunhats are a must.
Trips to ruins are technically possible with a jogging stroller, but a baby carrier is best.
The water used for cleaning is recycled in the garden, the bath products are environmentally sound, and the hotel recycles where possible.