Need to know
29 in total, including 17 suites and two cottages.
Midday, but flexible, depending on room availability.
Double rooms from $522.75, excluding tax at 29 per cent.
Rates exclude breakfast; à la carte items, which include coffee and teas, fruit-topped yogurts, porridge, pancakes, eggs many ways and freshly pressed juices, range from $5-$15.
Fancy a nip of something local? You'll find a sample of small-batch Casa Dragones tequila in your room.
At the hotel
Fitness centre, organic spa, gardens, DVD/CD library, free WiFi. In-rooms: Flatscreen TV, DVD/CD players, iPod dock, Ipod minis preloaded with music, minibar with complimentary water, soda, juice and beer, internet access, Molton Brown bath products.
Our favourite rooms
The Deluxe Ocean View suites have 360º views; watch the sun set from the terrace and enjoy sunrise from your giant bed. The private two-storey, two-bedroom cottages set in the gardens are enormous and wonderful for family holidays: they even have their own full-sized swimming pool, multimedia room, bar and chef. The Rosa suite in the Casa Grande was the master bedroom when the Duchess of Ferrari owned the property, so the entire hacienda can be viewed from its enormous terrace.
There are two swimming pools (one for families, one adults only) with sun loungers, plus a white-sand beach.
Overlooking the estate's cenote in a villa with a traditional palapa roof, the organic aroma spa has temazcal and phytotherapy treatments, Jacuzzis and steam rooms.
Leave your pool shoes at home: you'll find a pair of Havaianas sandals in your room. Bikinis are a must; a swimsuit is probably more practical if you want to try snorkelling or scuba diving.
Pups under 10lbs are welcome, for US$75 a night. Food bowls and beds will be provided for diminutive doggies
Welcome; the resort has multi-lingual nannies and babysitting can be arranged at $25 an hour. High chairs and cribs provided. Babies under two stay for free. An additional third bed costs $150 a night; $75 for under-12s.
Welcome; the resort has multi-lingual nannies and babysitting can be arranged at $25 an hour. Highchairs and baby cots provided. An additional third bed costs $150 a night; $75 for under-12s.
Children and babies of all ages welcome.
The private two-storey, two-bedroom cottages set in the gardens are enormous and wonderful for family holidays: they even have their own full-sized swimming pool, multimedia room, bar and chef. The ground floor rooms are ideal for smaller Smiths.
The resort has a team of multi-lingual nannies.
The fabulous beach is sandy, gently shelving into clear, calm waters, and offers all sorts of watersports. Children aged 12 and over can try scuba diving; the resort has instructors on site.
One of the resort's two swimming pools is a designated family pool (the other is adults-only).
Highchairs and kid-size cutlery and crockery are available. Your little ones can also have fresh fruit and vegetable purées made up by the chef, with advance notice.
Babysitting can be arranged at $25 an hour.
No need to pack
The hotel can stock rooms with nappies, wipes and baby food upon request.
Cottage rates cover two children and two adults. Up to two children aged under two stay in parents' rooms free. An additional third bed in any room costs $150 a night; $75 for under-12s (including breakfast). DVD/CD library.