Need to know
Rooms
10, including six suites.
Check–Out
Noon; check-in is at 3pm. Both are flexible, on request and subject to availability.
More details
Rates are room only but you can buy à la carte breakfast (French toast, croque madame or chilaquiles) from US$25.
Also
Unfortunately, this converted historic stay is unsuitable if you need wheelchair access, although there’s a choice of ground-floor suites that may work for you, depending on your mobility needs.
At the hotel
Concierge; free WiFi throughout. In rooms: air-conditioning, ceiling fan, TV, coffee- and tea-making kit, minibar, free bottled water, bathrobes, hairdryer and local, natural bath products.
Our favourite rooms
Choices centre around which floor you’d prefer: there are two spacious suites at ground level, differentiated by their view of the pool, and two rooftop suites, each with a plunge pool out back and hammock-blessed balcony overlooking the courtyard. If cooling swims are your priority, two Classic Room Kings are beside the top-floor pool.
Poolside
Modest pools top and tail this boutique stay. The ground-floor garden pool — edged by tropical planting, and with a sunken lounge area to one side — is the main spot for cooling dips. But sunseekers may prefer the ray levels up on the roof; and if you’re staying in one of the Classic Room Kings, you’re in pole position to monopolize this quieter option.
Spa
There’s no spa at Hotel Cigno but its resident treatment room can be booked via reception for massage therapies, including myofascial, abhyanga (an Ayurvedic treatment with oils) and janzu (water therapy). Yoga with sound-healing sessions can also be arranged at additional cost.
Packing tips
Bring your flirtiest swimwear, and then — like the hotel’s namesake swan — you can glide around in graceful elegance with all the action going on beneath the surface.
Children
Hotel Cigno is an adults-only stay (for guests aged 18 or older).
Sustainability efforts
The team at Hotel Cigno is committed to treading lightly, with energy-saving measures in place, no single-use plastic, recycling and composting, and refillable vessels for bath products and drinking water in rooms. Beyond this, they have a kitchen garden which supplies organic produce to its Cocina Vidente restaurant, and bath products are made with honey and its derivatives, farmed by Mayan communities in the region, as part of an outreach project.