Lisbon, Portugal

Hermitage Castelo Casa Chafariz

Rates per night from$157.15

Price information

If you haven’t entered any dates, the rate shown is provided directly by the hotel and represents the cheapest double room (including tax) available in the next 60 days.

Prices have been converted from the hotel’s local currency (EUR141.51), via, using today’s exchange rate.


Regal rework


The old town’s atelier

Hermitage Castelo Casa Chafariz is a collection of five serviced apartments in the heart of Santos, Lisbon’s thriving design quarter. Painted a stately sienna red, the decorative-fronted building is an emblem of traditional Portuguese design and overlooks the Chafariz da Esperança, a baroque fountain – and official national monument – dating from 1760. Inside, the apartments tell tales of an equally illustrious past, featuring ornate ceilings, wooden beams and interior shutters. Modernity has arrived in the form of sleek kitchens, contemporary furnishings and statement lamps, ensuring the apartments are fit for 21st-century travellers. Downstairs, the expert concierge team are all too happy to spill the city’s secrets, and Santos’ streets are full of characterful cafés, art galleries and homegrown boutiques, many of which have taken up residence in old warehouses and workshops.

Smith Extra

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A bottle of wine


Photos Hermitage Castelo Casa Chafariz facilities

Need to know


Five serviced apartments.


11am. Earliest check-in, 3pm, but flexible subject to availability.


Double rooms from £133.96 (€150), including tax at 6 per cent. Please note the hotel charges an additional local city tax of €2.00 per person per night on check-out.

More details

Casa Chafariz is a self-catering stay. Continental breakfast can be delivered to your room for €10 a person, and includes tea or coffee, fresh orange juice, a croissant and a mignardise. Breakfast needs to be ordered 24 hours in advance.


The baroque fountain outside the hotel is classed as a national monument, and was one of the first to be finished after the Great Earthquake of 1755.

At the hotel

Free WiFi throughout. In rooms: HDTV; fully-equipped kitchen with a fridge, hob, oven, microwave, toaster and dishwasher; Delta Q coffee machine; tea and a kettle; organic Damana bath products.

Our favourite rooms

If it’s just the two of you, go for the one-bedroom Santos Suite, which has a spacious living area, a kitchen with an island and views of the Chafariz da Esperança fountain. If you’ve got family in tow, book the two-bedroom Miradouro Suite, which has a open-plan living and dining area with skyline views of Chiado. The kitchen is full size and has plenty of counter space, making family meals a cinch.

Packing tips

Don’t forget your swimming gear – you can take a train from Cais de Sodré to nearby Cascais, a quaint fishing town with one of the best local beaches.


The hotel's historic layout means it's not wheelchair accessible.


All ages are welcome, and the apartments have lots of legroom for families. Every one has a sofabed, and cots (free for children under three) can be added on request.

Food and Drink

Photos Hermitage Castelo Casa Chafariz food and drink

Dress Code

Something from one of the boutiques scattered throughout Santos.

Hotel restaurant

The hotel doesn't have a restaurant, but every apartment has a fully-equipped kitchen so you can cook up a storm with ease. 

Hotel bar

There's no bar, so chill a choice bottle in the fridge or leave it to breathe on the counter.

Last orders

The apartments are all self-catered, so everything's in your own time. Breakfast can be served from 8am (you'll need to order 24 hours in advance).


Photos Hermitage Castelo Casa Chafariz location
Hermitage Castelo Casa Chafariz
Rua da Esperança 4

The hotel is in Lisbon’s bustling design district, Santos, which is peppered with galleries, independent boutiques and modish restaurants.


Lisbon’s Humberto Delgado Airport is the best place to touch down. It takes around 25 minutes to drive from there to the hotel; a private car (usually a Mercedes-Benz) can be arranged for €30 each way.


You won’t need a car in Lisbon – the metro, trams and buses are cheap and easy to use, and taxis have you covered for everything else. If you do choose to drive, bear in mind the city’s made up of steep cobbled hills with many a one-way street. The Smith24 team can arrange your hire should you need it. You'll find the most convenient parking garage just 150m from the hotel at 9A Rua de São Bento, 9A within 150 meters from Casa Chafariz; it costs €10 a day, is open from 7am until midnight and no advance booking is needed.

Worth getting out of bed for

The hotel may not have much in the way of entertainment, but that doesn’t mean you’re left to fend for yourself. The adept concierge team know all the best cafés, restaurants and worthwhile tours in town, and are only too happy to make bookings on your behalf. In terms of local highlights, the Museu Nacional de Arte Antiga is a 10-minute walk away, laying claim to some of the finest classical artworks in the country. For creativity of a more contemporary kind, head to LX Factory, a creative hub housed in a building that dates back to 1846. At turns a textile mill, food-processing plant and printers, this relic of old-world industry has now been restored and turned over to the city's creative community, who’ve populated it with restaurants, design workshops, fashion boutiques, homeware stores and more. If this sample of the city’s creative output has you yearning for more, try the Centro Cultural de Belém, which has a permanent art collection and hosts all manner of termporary exhibitions, talks and performances. If it's your first visit to Lisbon, spend some time wandering around bohemian Bairro Alto, where the steep cobbled streets are lined with 300-year-old houses and hole-in-the-wall bars. It’s worth hiking up to the Miradouro de São Pedro de Alcântara, a landscaped garden with sweeping views across the historic centre.

For more things to do in Lisbon, check-out our private, insider-led SideStory experiences.

Local restaurants

Fast becoming one of the best breakfast spots in Santos, Fauna and Flora serves all the classics and then some, with brunch options for every sort of persuasion; better still, it's practically on the doorstep. Housed in a historic building that’s been treated to a contemporary refit, Local is perfect for a laid-back lunch, serving healthy, nutritious dishes like poké bowls, prawn curries and turmeric-spiced chicken. Authentic Italian cuisine can be had at Osteria Cucina di Amici, an intimate trattoria serving soulful classics and select Italian wines. For atmospheric fine dining, book a table at Travessa, which has taken up residence in a 17th-century convent in Madragoa. Meals here are tinged with old-world romance and make a showcase of northern Portugal’s best produce, including tenderloin beef, venison, monkfish and black truffles. Those with a passion for seafood shouldn't miss local legend Frade dos Mares, known for serving some of the best mussels, prawns and octopus in town.

Local bars

Aptly-named Park is...well, on the top floor of a car park, but the space has been transformed into a suave roof terrace where sundowners are sipped among planters filled with exotic greenery. It’s got some of the best sunset views of any bar in Bairro Alto, so be sure to arrive in plenty of time to snag a table.


Photos Hermitage Castelo Casa Chafariz reviews

Anonymous review

Every hotel featured is visited personally by members of our team, given the Smith seal of approval, and then anonymously reviewed. As soon as our reviewers have returned from these serviced apartments in Lisbon and unpacked their purchases from creative hub LX Factory, a full account of their city break will be with you. In the meantime, to whet your wanderlust, here's a quick peek inside Hermitage Castelo Casa Chafariz in Lisbon…

An old district that’s no stranger to change, Santos has been at the heart of Lisbon’s commerce for centuries. Long an industrial area thanks to its proximity to the docks, the area has undergone quite a transformation over the last two decades, seeing an influx of creatives who’ve set up businesses in its old workshops and storehouses, breathing new life into the area. But for all its industrial pedigree, Santos isn’t without its genteel finery, and Hermitage Castelo Casa Chafariz is a prime example. Occupying a stately building with arched windows and a decorative façade, the hotel overlooks one of the oldest fountains in the city, complete with gargoyles and flamboyant stonework.

Inside, the grand proportions and finishes of the original rooms have been mixed with design that’s much more modern, including mid-century furniture, brass lighting and bright modern artwork. The look chimes perfectly with an area that’s fast becoming associated with architects, designers and their devotees, and the fact that it’s a self-catered stay makes it perfect for individualists who like to travel on their own terms. Completing the balance between old and new is the adept concierge, casually turned out but standing by to secure reservations and tickets at a moment’s notice – and always in the know when it comes to the restaurant du jour.

The Guestbook

Whenever you book a stay at a Smith hotel or villa, we’ll invite you to review it when you get back. Read what other Smith members had to say in Hermitage Castelo Casa Chafariz’s Guestbook below.

We loved

We loved the style and charm of this lofty apartment on the 3rd floor of this historical building. The renovations have been thoughtfully made and to a very high standard. We have plenty of space in our apartment for three adults with clever storage and all mod cons in the kitchen and bathrooms. Great staff on hand to help with transfers and local information.

Don’t expect

A balcony. We would have loved more windows in our living/dining area, however the rest of the apartment was flooded with day light.


Stayed on 21 Jun 2019

We loved

We loved this beautiful light-filled apartment, which is elegantly decorated and well appointed. There is even a proper hairdryer! It is also in an excellent location within a short walk of the Bario-Alto and its eclectic restaurants and cafes. The apartment is just across from one of the best brunch places in Lisbon and within easy access of most transport links. Enjoy the beautiful tile-clad homes, the history, the energy, and delights of this great city from this little oasis. Teresa is a great host, not at all intrusive but always on hand if you need her.

Don’t expect

Peace and quiet. We arrived during the festival season in June, where the music can play until late into the night. The apartment is well sound proofed and air conditioned but you will still hear muffled sounds. However it's probably best to join in and enjoy the party!


Stayed on 16 Jun 2019