Need to know
49, including six suites.
3pm, but flexible, subject to availability. Earliest check-in, 12 noon.
Don’t hold back on getting a thorough drenching in Patagonia’s famous four-seasons-in-one-day weather: the hotel has warming racks for drying gear so your waterproofs will be toasty the following day.
At the hotel
Spa, boutique, working ranch, guides and free WiFi. In rooms: a seriously impressive view, hydromassage bath tub.
Our favourite rooms
Each of the rooms is a study in rugged luxury, with clean modern lines, Mapuche-style patterned textiles, softly curving blonde-beech walls and slate-tiled bathrooms. Interior design elements are somewhat secondary when the view is this good; there’s a band of windows wrapping around the full front of the building, bestowing each room with glorious panorama. Don’t be shy and keep your curtains open on the first night of your stay, so you’ll wake up to the view. Exploradores Suites are especially blessed, overlooking Macizo del Paine; the Salto Chico Rooms have calming waterfall views. There are no TVs or air-conditioning, but hydromassage bath tubs in each room provide enough entertainment and relieve post-hike muscle soreness, and heating ensures you won’t get – ahem – chilly in Chile.
The wood-clad, indoor heated pool feels like an alpine hideaway – it’s more of a lap pool than a spot for posing. There’s a mini fridge so you can enjoy champagne in the hot tubs, too.
An outside dash is required to reach the Ona spa, located 100 metres from the main building connected by a sloped wooden path. After a strenuous hike, there’s nothing more soothing than slipping into the waters of the heated, covered pool or warming tired limbs in the sauna. The four open-air Jacuzzis have views of the Paine River and massages with essential oils can be tailored to relax or energise.
Look to rugged outdoorsy brands for gear that looks good and protects you from the elements.
Wheelchair access is limited due to the terrain.
All ages are welcome, though there are no facilities or menus for kids. Rather, bring older, outdoorsy kids for ‘guess-what-I-did-on-holiday’ bragging rights. One extra bed (for ages 12 and under) can be added to all rooms, on request.
Where possible, the hotel uses indigenous materials and local produce. The LEED (Leadership in Energy and Environmental Design) body has recognised the hotel’s many efforts to promote sustainability, including its award-winning architecture that negates the need for air-conditioning.