Need to know
Rooms
232, including 141 suites.
Check–Out
11am, but flexible, subject to availability. Earliest check-in, 3pm.
More details
Rates are half-board and include daily buffet breakfast and daily buffet dinner in Agora restaurant (drinks are excluded). Full board rates are also available; book via the Smith24 team.
Also
Book any of the suites or residences in the Haute Living Selection and you’ll get a dedicated concierge and access to the Haute Living lounge (open daily from 7am to 11pm) with free wines, beers, spirits as well as all-day hot and cold snacks and salads. You’ll also get upgraded bath products and a pillow menu.
Hotel closed
The hotel closes for the winter season from the end of October until late April.
At the hotel
Sandy public beach, three swimming pools, spa, gym, outdoor areas split into three relaxation zones (adults, families, and VIP), on-site parking. In rooms: TV, free WiFi, minibar, tea, coffee and free bottled water.
Our favourite rooms
Seclusion-seeking couples should opt for the Sapphire Sublime One-Bedroom Suite which has a private balcony with sea views. For families, the Sapphire Sublime Family Suite has plenty of open-plan living space and can sleep two adults, two children and an infant comfortably.
Poolside
There’s a trio of outdoor, unheated swimming pools – two are family-friendly and one’s for adults only.
Spa
The soothing Soma Spa brings the outdoors in with earthy tones and floor-to-ceiling windows. The treatments use Elemis products – there’s a range of detoxifying massages, hot stone treatments, manicures, pedicures, facials and prenatal pampering. The sparkling sea views from the gym are motivation enough to get moving, but if you need a bit more there’s also top-spec equipment, an array of fitness classes (Pilates, yoga,personal training) and an outdoor pavilion for alfresco activity. After all that exertion, treat yourself to a smoothie or fresh-pressed juice from the spa’s Freskada Fruit Bar.
Packing tips
The decor here is all soothing, neutral hues, so bring breezy linens and floaty cottons in understated shades of olive, navy, white and black for easygoing island elegance.
Also
All public areas and a number of dedicated bedrooms are accessible for wheelchair users.
Children
Little Smiths are exceedingly welcome and thoughtfully catered to at this family-focussed escape. There’s a children’s menu in each restaurant and a brilliant Kiepos Creche, Kids Club and Arcade Room for older kids.
Best for
All ages.
Recommended rooms
There are dedicated family suites for families of all sizes, but a cot for an infant can be added to all rooms on request.
Crèche
Kiepos Creche and Kids Club has lots of adventure in store for smalls – there’s a creche (for eight months and up), a kids club, and there's an Arcade Room for the older kids. The staff are expertly trained and multilingual and provide both outdoor and indoor activities like dress-up parties, theme nights, crafts, yoga and watersports.
Swimming pool
The main swimming pool is family-friendly and there’s a dedicated children’s pool, too.
Meals
All the restaurants have highchairs, children’s menus, baby-changing facilities and can heat up milk or baby food on request.
Babysitting
Babysitting is available on request – you’ll just need to give a day’s notice.
No need to pack
The hotel has cots, cribs, baby bedlinen, changing-mats, bottle sterilising facilities, stair gates, high chairs, booster seats, crayons, books and games galore.