Need to know
11am; earliest check-in, 3pm.
Double rooms from $289.92, excluding tax at 19 per cent. Please note the hotel charges an additional service charge of 8% per room per night prior to arrival.
Rates usually include home-made breakfast, WiFi and parking.
Have hotel staff arrange an on-site massage by licensed therapists Rodulfo and Yolanda. Choose from a traditional massage or one with the added healing benefits of Mayan clay and unwind under the swaying palm trees.
Annually from 1 September until 1 October.
At the hotel
Beach, bicycles to borrow, free WiFi throughout and on-site parking. In rooms: iPod dock, Bose sound system, five-gallon garrafon of purified drinking water (filled daily), beach bags and locally-made Lolita Lolita bath products.
Our favourite rooms
Oceanview Balcony Suites suit guests craving modern style; they’re bright and airy with sleek contemporary bathrooms. For small groups or families, the Oceanfront Master Suite provides plenty of space to spread out and relax, with two king-size beds, open-plan living areas and a large balcony with a hammock.
Bring your binoculars to make the most of your boat tour through neighbouring Sian Ka’an Biosphere Reserve.
Casa de las Olas may not be suited to guests with mobility issues, due to some uneven terrain. All water used in the showers is captured from natural, underground streams and gravity-fed from the roof, so shower pressure may not be particularly forceful.
Although this is more of a quiet, grown-up beach spot, little Smiths aged five and over are welcome; cots, outdoor toys, board games, bicycles and boogie boards can all be provided on request.
In the extreme: it’s the only Platinum LEED-reviewed property in Mexico; all cleaning and bathroom products are organic and biodegradable; all food is locally sourced – and hand-picked – from family farms. The hotel’s design allows it to capture underground water sources, it has multiple rain-collection systems and is powered completely by a state-of-the-art solar-panel system.