Need to know
Sixty-three, including 33 suites.
Noon. Earliest check-in, 3pm.
Double rooms from $425.00, excluding tax at 19 per cent. Please note the hotel charges an additional service charge of 10% per room per night on check-out and an additional government tax of $1.50 per room per night on check-out.
Rates include an à la carte breakfast and daily coffee, tea, hot chocolate and a newspaper delivered to your door each morning, from 7am to 9am.
The hotel's already rather excellent culinary offerings are improved upon by a range of themed dining events. Our picks are the taco night and La Parrillada: a grilled meat extravaganza.
At the hotel
Spa with 10 treatment rooms; gardens; DVD library; gym; tennis courts; observatory, free WiFi throughout. In rooms: morning coffee service, CD player, iPod dock, free WiFi, Mayan bath products. The Oceanfront One-Bedroom Suites have a Nespresso coffee machine too.
Our favourite rooms
Spring for a Master Suite, which can look out at the ocean or gardens, and has a private balcony, a soaking tub and extra space. For the most privacy, opt for a garden-view room. The Oceanfront One Bedroom Suite has the best setup, with a four-poster bed, floor-to-ceiling views, a spa palapa, plunge pool on a private terace, outdoor shower and pristine ocean view.
There are three. The heated main pool is family friendly, and has garden views. The second pool, which is for over-18s only, is set near the ocean, with prime views; there are no lifeguards on duty at either pool. There is a third pool, by the spa.
A mellow mood prevails at the exceptional Kinan Spa. Set in the jungle, the spa uses top-of-the-line products in treatments that are native to the region, including a temazcal, or traditional Mayan steam bath. It also has a mud bar with four different types of healing muds for guests to apply before the sauna or steam room, and the signature Kinan Ritual involves a body wrap and scrub followed by a four-handed massage. The spa offers daily early morning yoga sessions in a peaceful garden-facing <i>palapa</i>. Boot camp and TRX workouts are available on request only.
The sun is extremely strong on the beach, so bring armour or stop by the thatch-roofed boutique for anything you might forget, including cover-ups, sunscreen, sunglasses and hats, along with pottery and other souvenirs.
Dogs under 10 pounds are welcome; a $200 fee per pet is required for your pooch to bed down in your room; dogs must be leashed at all times on the property, and are not permitted in the restaurants, spa or pool area. See more pet-friendly hotels in Riviera Maya.
The resort is best suited to adults, but there's an unsupervised games centre for kids. Rollaway beds are available in some suites (nightly fees depend on the season), and babysitting is $30 an hour (for a minimum of four hours), plus transportation.