Need to know
Noon, but flexible subject to availability and at a cost of 50 per cent of the nightly rate (or just take advantage of the free check-out area, with superb bathrooms, if you're leaving later in the day). Check-in, 2pm, unless rooms are ready earlier.
Double rooms from $160.00, excluding tax at 20.62 per cent.
Rates include a free one-way airport pick-up but not buffet breakfast (US$22 a person, a day).
At the hotel
Restaurants, bar, pool, spa, gym, boutique, gardens, free WiFi throughout. In rooms: flatscreen TV, DVD player, iPod dock, Malongo coffee machines, Euphoria Collection bath products from Nature Touch, minibar, tropical fruit, free bottled water.
Our favourite rooms
The Garden Junior Suites have direct access to the hotel's swimming pool; Mr Smith, be warned, it may be difficult to extricate Mrs Smith for yet another temple visit. All rooms offer a turndown treat each night, such as macaroons or home-made chocolates.
A leafy tropical garden cloaks one side of the 35-metre pool; the other is dotted with inviting loungers. Guarding the water is an Angkorian heraldic lion, competing for attention with a sacred linga (yes, it's a big stone phallus).
The state-of-the-art Kong Kea Spa sports an indoor plunge pool overlooking a serene bamboo garden for chilling out after a pampering session. Try one of the signature treatments with cleansing, purifying and relaxing part of the ritual, or enjoy a private yoga session.
Bring a paperback pocket copy of Ancient Angkor by Claude Jacques, with easy-on-the-eye photography by Michael Freeman, to plan your adventures around Angkor.
You'll need to stay at east three nights over Christmas and New Year.
Welcome. Baby cots are free, extra beds for children under-12s cost US$35 and for those 12-and-over it's US$70 a day. Babysitters are on tap for US$6 an hour. Smithereens (little Smiths who like to jump around) will love the spacious rooms.
Welcome. Baby cots are free; extra beds for kids under 12 cost US$35. Babysitters are on tap for US$6 an hour. Smithereens (little Smiths who like to jump around) will love the spacious rooms.
Any age, although older kids are more likely to appreciate the history, heritage and temples.
All the rooms are large enough to accommodate an extra bed comfortably, and two of them can be connected if you want extra room or privacy.
During the Christmas and New Year period, the staff organises a programme of games and activities for kids. At other times, the concierge can help with nearby outings such as horse riding and quad biking.
The pool has a shallow end, but as the setting is tranquil other guests might not appreciate squealing and splashing.
Children are welcome in the restaurants whenever they are open. Special menus and high chairs are available, and staff will happily heat baby milk and food and pack special lunches before the kids head out for excursions.
Costs US$6 an hour and needs to be organised at least four hours in advance.
No need to pack
Free baby cots are provided (but advise when booking that you’ll need one), as are high chairs.
Extra beds for kids under 12 can be added to rooms for US$35.
The hotel's spa uses organic products and its restaurant favours conservation-canny Cambodian Ibis rice. As well as employing local trainees, the team supports the area's orphans and schools.