Playa del Carmen, Mexico

Banyan Tree Mayakoba

Price per night from$1,655.31

Price information

If you haven’t entered any dates, the rate shown is provided directly by the hotel and represents the cheapest double room (inclusive of taxes and fees) available in the next 60 days.

Prices have been converted from the hotel’s local currency (USD1,655.31), via openexchangerates.org, using today’s exchange rate.

Style

Get into the mangrove

Setting

Playa del Carmen playground

Surrounded by a lagoon and general lushness, Banyan Tree Mayakoba is within the namesake gated mega-complex in Mexico’s Playa del Carmen, along the country’s Caribbean coastline. There are canals, mangroves and tropical vegetation galore, with an Asian-influenced spa and various bars and restaurants, including the pasta-dispensing Cello and Haab for some Mayan magic. Once you’re eventually ready to leave (it may be a while), Playa del Carmen, Tulum and, if you take day-tripping seriously, Chichén Itzá await.

Smith Extra

Get this when you book through us:

A US$50 resort credit

Facilities

Photos Banyan Tree Mayakoba facilities

Need to know

Rooms

163, including 34 suites.

Check–Out

Noon. Earliest check-in, 3pm.

More details

Rates don’t usually include breakfast (US$49 for adults; US$25 for children aged six to 12).

Also

Some of the Bliss Pool Villa category suites are accessible for wheelchair users.

At the hotel

Free WiFi throughout, bicycles to borrow, tennis, golf, yoga, beach, and 24-hour gym. In rooms: Nespresso coffee machine and tea-making kit, free bottled water, TV, and Yucatán Herbal bath products.

Our favourite rooms

For a spacious Banyan Tree Mayakoba residence to call home, book the Two Bedroom Family Residence, which has a lagoon-facing terrace, a pool on the upper level and two bedrooms with roomy bathrooms.

Poolside

Along with the sparkling Caribbean Sea, guests can cool off at the Reflections pool (open from 10am to 5pm) and the Sands pool (between 9am and 5pm).

Spa

You may be in Mexico, but the spa’s roots are in Asia – there’s a palapa for yoga, sound-healing sessions, Thai massage and 16 treatment rooms for pampering in paradise.

Packing tips

You’ll need the usual sunlounger accoutrements: suncream, sunhat, reading material, plus clothing you can cycle in since each villa has a set of bicycles for roaming the grounds with abandon.

Also

If you’re particularly fond of the view from your balcony at Banyan Tree Mayakoba, you can have the spa come to you with a treatment there.

Pet‐friendly

Some villa categories allow medium-size pets with prior notice. See more pet-friendly hotels in Playa del Carmen.

Children

All ages are welcome and there are both multi-room villas and connecting options for families.

Best for

Babies and up.

Recommended rooms

The Two-Bedroom Family Residence is perfect for families, as are the rooms with two queen-size beds.

Crèche

The Rangers kids’ club accepts little Smiths aged between four and 12, from 9am to 5pm, with daily activities, books and toys to keep them entertained.

Babysitting

Available for US$20 an hour, for each child.

Sustainability efforts

The Banyan Tree group has planted half a million trees since 2007, several of which were in a protected area in Mexico. The resort also has a protection program for sea turtles and carries out four clean-ups of natural areas with local communities annually; plus it has halved its consumption of single-use plastics over the past couple of years.

Food and Drink

Photos Banyan Tree Mayakoba food and drink

Top Table

As far as table settings go, it’s hard to beat a sunset (or moonlit) sailing on board a traditional trajinera: Ixchel weaves guests through the canals with Mexican and Thai food served along the way.

Dress Code

Tropical taste.

Hotel restaurant

As with any self-respecting resort, there are various dining destinations to spend your stay working through, from all-Italian Cello for pasta perfection, to Haab, which serves nine-course Mayan suppers. There’s also the laid-back beach club Sands, Thai-serving Saffron and the Tomahawk steakhouse. For a buffet breakfast, head to Oriente; or if too much choice is confronting that early in the morning, go for the à la carte morning menu at Sands.
 

Hotel bar

La Copa serves drinks, with antojitos (a classic street-food snack) on hand to soak up one too many. There’s also a pool bar at Reflections.

Last orders

Oriente only opens for breakfast, from 7am till 11am. La Copa opens between 11am and 1am. Sands is open for breakfast (8am to 11am), lunch (11am to 5pm) and dinner (6pm to 11pm). Tomahawk, Saffron and Cello’s dinner service is 5.30pm to 11pm.

Room service

Available around the clock.

Location

Photos Banyan Tree Mayakoba location
Address
Banyan Tree Mayakoba
Carretera Federal Chetumal Puerto Juárez Km 298
Playa del Carmen
77710
Mexico

Banyan Tree Mayakoba is within the namesake reserve in Mexico’s Playa del Carmen, along the Caribbean coast.

Planes

The nearest international airport is 50 minutes away by car in Cancún. The hotel can arrange transfers through a local company.

Automobiles

If you’re planning a Riviera road trip, a car will come in handy – there’s free parking next to the main building.

Worth getting out of bed for

There’s lots to see and do within the Banyan Tree Mayakoba resort, whether you fancy swimming, snorkeling and kayaking, or keeping dry with a round of tennis or golf. You’ll also be able to cruise the waterways by boat. Outside of the gated Mayakoba community, visit Tulum’s archaeological zone, just over an hour away by car. And if you can bear to leave the beach for long enough, day trips over to Chichén Itzá (a two-and-a-half-hour drive from the resort) can be arranged. And in Playa del Carmen, 5th Avenue, a five-kilometer stretch of pedestrian-friendly tarmac with bars, restaurants and shops, is a great place to start.

Local restaurants

Guests can dine at the other resort restaurants within the Mayakoba reserve, which include a Rosewood and an Andaz. El Pueblito is Mayakoba’s town square – at this hub, there’s a traditional Mexican bakery (Pan Dulce), a cookery school, a tostada-and-mezcal-dispensing spot (La Fondita), a burger bar and a candy and ice-cream parlour. If you’ve made it to Playa del Carmen, locate the leafy street that La Cueva del Chango sits on and enjoy the Mexican-cuisine magic. If you love seafood and cocktails, Ictio Fish House, also in Playa del Carmen, is the flame-grilling pescatarian paradise for you. 

Reviews

Photos Banyan Tree Mayakoba reviews
Robyn Donaldson

Anonymous review

By Robyn Donaldson, Literary aesthete

The joy of Banyan Tree Mayakoba is that it’s a resort that’s geared completely towards rest and relaxation. From the moment Mr Smith and I arrived, we were completely cosseted by the staff and our every need was anticipated before we even knew what it was. There was a clear team effort in facilitating a complete switch-off for us during our stay, from the moment we were whisked over to the beach club in a buggy to check-in with our personal concierge, to the offer of restaurant bookings and guidance through all of the activities available. 

The enormous resort has the feel of a private island, but with no seaplane required (it’s less than 40 minutes away from Cancún’s airport). It’s set in a sprawling gated community, with mangroves, lagoons, serene waterways and immaculate coastline forming the immersed-in-nature backdrop.

Walking into our suite was a genuine wow moment. I’ve swooned at hotel rooms many times, but our lagoon-facing villa here was something else — bigger than a typical London flat and set beside one of the many mangrove forests, which meant total privacy and a sense of being completely cocooned in nature. Every element is created for comfort, relaxation and fun, from our private infinity pool and terrace looking out onto the lagoon to the always toasty hot tub and bed that could easily fit eight adults. Polished woods sit alongside sinks hewn out of rock and glistening porcelain in a design that nods to the natural world around it. 
 
It was a miracle we left the room, but we eventually managed it. There’s enough on site to occupy you for days and for the three blissful ones we had here, we decided to not head further afield. Instead, we explored everything the resort had to offer and after 72 hours, we still hadn’t exhausted the options. We spent the best part of a day on bicycles, pootling along the nature trails that thread through Mayokoba. We spotted racoons, coati, lizards of all descriptions, birds, butterflies and everything in between. We also took advantage of one of the free eco tours and explored the waterways by boat for 45 minutes, spying turtles, herons and even one of the (very tiny) crocodiles that call the lagoons home. The beach is, of course, a must, and cosy cabanas and sunbeds were ready to facilitate hours of reading, snoozing or watching Mr Smith zip around on a jet ski. And there are numerous pools across the resort, so you can while away an afternoon trying them all out.
 
We pedalled around the El Camaleón golf course (which Mr Smith informed me was ‘absolutely excellent’) and visited the superbly kitted-out gym daily. I felt duty bound to take myself off to the spa and indulged in a Sleep Essential treatment on day one. This supremely relaxing massage, which fuses Mexican and Asian traditions, was performed in a delightful private cabin, with teas and snacks on hand, and a choice of aromatics geared to help me drift off. Unsurprisingly, that evening I had the first night of uninterrupted sleep of our trip. 

And if you ever felt that you could tear yourself away from the beach, bars, pools and general leafy loveliness of the resort, there are lots of excursions to choose from, whether you want to explore nearby Tulum, go diving with turtles or tour ancient ruins. It’s perfect for a holiday with some dreamy down time, with a side helping of adventure. 
 
And then there’s the food. One of the cornerstones of the Banyan Tree experience is the fantastic fare and from breakfast to bedtime, there’s something to sate literally any preference. The buffet breakfast bested even my husband, a man who sees an all-you-can-eat as a challenge, not a treat. There were cereals, fruit and charcuterie, a pancake station and a smoothie booth, and even regional specialities and sushi for those segueing into lunch. 

The staff are what really makes it though and we made a point of sitting in a server called Omar’s section each morning for the humour, warmth and excellent guidance around our authentic Mexican breakfast choices. In the evening, you can opt for anything from Mexican to Thai to Latin American. We chose Cello, the Italian, because on the last day of any trip, I am guaranteed to want a carbonara wherever we are in the world. It didn’t disappoint — the olive oil was spectacular, the wine was superb, the carbonara was a tour de force and the staff were, of course, incredible. When I mentioned to our server how much I had loved one of the dishes, my sentence was barely finished before she offered to email over the recipe.
 
If you’re looking for a base to explore the Yucatán Peninsula or just a place to lose yourself completely, immersed in a laid-back kind of luxury in the most breathtaking natural setting, then Banyan Tree Mayakoba is the hotel for you. It’s a glorious playground you’ll never want to leave, where your wellbeing is the focus and life couldn’t be easier.

Book now

Price per night from $1,470.96