The travel club for hotel lovers

Get in touch

PLEASE NOTE Due to the circumstances caused by the coronavirus outbreak, our in-house travel team is currently operating a reduced service. Please use this form if you need to amend a booking. To make a cancellation, please go to your bookings area. Otherwise, you can speak to a Smith travel specialist by calling +1 800 464 2040 at the following hours: 

  • For October (GMT)

  • Monday - Friday: 09:00-17:30
  • Saturday: 09:00-17:30
  • Sunday: Closed
  • For November (GMT)

  • Monday - Friday: 09:00-18:00
  • Saturday & Sunday: Closed, except 28th & 29th Nov weekend for Black Friday

To book our hotels, or for travel inspiration and ideas, contact us on +1 800 464 2040 from the US & Canada


New York
60 Broad Street, Suite 2415
New York, NY 10004