Amendment and Cancellations:
Please use this form if you need to amend a booking.
To make a cancellation, please go to your bookings area.
Otherwise, you can speak to a Smith travel specialist by calling +1 800 464 2040 at the following hours:
Christmas and New Year Opening hours (GMT)
Opening hours (times in GMT)
Monday - Friday 09:00 - 18:00
If you have a Get a Room! gift voucher that expires before this year in 2021, we have extended the expiry date to 31 Jan, 2022. Please remember that the voucher expiry date is a 'book by' date and your actual stay date can be any time in the future.
- Want to make a booking? Just give us the details
- Need help with a booking you've already made? We can help
- Have another type of query (eg memberships or vouchers)? Ask us anything
- Are you an agent wishing to book through us? Find out more
- Are you one of our hotel partners requiring assistance? Get in touch here
- Keen to join our collection? Suggest a hotel or villa
Smith Global Ltd
Registered address: White Hart Associates (London) Limited
2nd Floor Nucleus House
2 Lower Mortlake Road
Company registration: 443 8845
Registered in the UK
VAT registration: 802 5618 50