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'I just wanted to thank you so much for all your help in sorting this out. We were really blown away by the hotel and weren’t expecting anything so nice – I have you to thank for that.'

GoldSmith member

'Thanks for all your help. It really is great to speak to someone who knows what they are talking about and who genuinely wants to help.'

GoldSmith member

'You have so far booked seven hotels and every single one has been spot on. The assistance and guidance that you have provided has been second to none, and we sing your praises and that of Mr & Mrs Smith to everyone we know.'

GoldSmith member

'I just wanted to write you a note to make you aware of the, excellent and expedient services I have experienced from you. Without you, I was pulling my hair out trying to search high and low for the 'right' kind of places to stay.'

GoldSmith member

'For the record, I think the service recently has been excellent and there are plenty more bookings to come!'

GoldSmith member

'Wonderful – Thanks so much for your help. we are really looking forward to this trip!'

GoldSmith member

'Thanks for your help last year. I will be renewing my membership. Look forward to using the service again.'

GoldSmith member

'Just a quick note to say I really appreciate your company's services and in particular, the staff's professionalism and expediency. I really appreciate having your excellent service. We don't know what we would do without you guys!'

GoldSmith member

'I just wanted to say a huge thank you for organising the travel, etc. for my holiday. All the arrangements were perfect. I'm looking forward to my next Mr and Mrs Smith trip – maybe one of your gorgeous self catering cottages…'

GoldSmith member

'Thank you for all your help in organising my weekend away, we had a really good time. Will be looking forward to booking further trips with you.'

GoldSmith member

'We enjoyed a thoroughly relaxing weekend – with an upgrade! Many thanks for your help.'

GoldSmith member

'I never got a chance to thank you for our honeymoon – we were upgraded to a Beach House in Parrot Cay – it was out of this world.'

GoldSmith member

'I would like to thank you for an incomparable concierge service. I am the first to admit that I am rather demanding at times and expect a high level of service. You kept pace with this and performed to an exceptionally professional standard.'

GoldSmith member

'I think in each hotel we had the best room with the nicest views, so thank you very much for sorting everything out for us.'

GoldSmith member

'We just returned today from an absolutely wonderful few days in Marrakech where my daughter celebrated her 21st in fantastic style. Thank you so much for recommending and booking the riad for us. It was perfect.'

GoldSmith member

'Just a quick note to let you know that our honeymoon was heavenly, we had a fantastic time and all of the arrangements went very smoothly; thanks so much.'

SilverSmith member

'You very kindly organised an itinerary, travel and accommodation for a trip last Christmas which was excellent and went without a hitch. I am hoping you can do something similar for us this year.'

SilverSmith member

'Thank you very much for your help with our booking. It's the first time I've used the concierge service and I would certainly use it again.'

SilverSmith member

'We had the best honeymoon ever thanks to you and will be in touch again soon next time we travel.'

SilverSmith member

'These hotels all look brilliant and exactly what we are looking for. Thanks for your help so far, this was exactly why I joined Mr and Mrs Smith.'

SilverSmith member

'It was lovely speaking with you on Saturday. Thanks so much for all your attention even though this is a small booking. It means a great deal.'

SilverSmith member

'Thanks for all your help putting this together, you've been brilliant all the way through!'

SilverSmith member

'The service was great and the hotel you booked for us was ideal.'

SilverSmith member

'Just wanted to drop you a line to say thank you so so much for all your help in sorting out our honeymoon. We had a magical stay and it was everything we hoped for, and more. Really impressed by the Smith service and it all ran like clockwork.'

SilverSmith member

'I have to say my stay at the Dylan earlier in the year was worth joining GoldSmith on its own. I know I won’t always get room upgrades like that but it was truly memorable.'

GoldSmith member

'Just a quick note to say that despite the weather we all had a fantastic time in Marrakech. Thank you also for upgrading us to the Panther Suite – it was amazing!'

GoldSmith member

'Your team assisted me with finding a hotel in Istanbul and were extremely helpful and friendly. They did their utmost to find something for me. I really appreciate the service provided and will certainly be using Mr and Mrs Smith again.'

GoldSmith member

'Thanks so very much for sorting out my whole trip. This is a fantastic service!'

GoldSmith member

'Our faith in Mr. and Mrs. Smith is strong. Your recommendations have been perfect every time, as if they had been selected specifically for us. Thanks for your help. Your organisation is by far the best of its kind.'

GoldSmith member

'I wanted to say a big thanks for finding The George. You took all the stress out of it which helped me out immensely. definitely recommend Mr & Mrs Smith to friends and colleagues and have no hesitation in using you for future trips.'

BlackSmith member

'Just wanted to say a big thank you for your time, help and professionalism. I’ll hopefully be booking another trip through you soon!'

BlackSmith member

'We had a fantastic time, thank you so much for all your help. The Tresanton was perfect. So thank you very much for all your help and, if you don't mind, next time we need a quick holiday – we'll be straight back to you!'

BlackSmith member

'Am a member already and it's such good value. They have access to some of the best boutique hotels in town!'

BlackSmith member

'The customer service from Mr & Mrs Smith in general was truly excellent and among the best I have received in a long time.'

BlackSmith member

'Your service on the telephone was brilliant. Once again thanks for your help organising the holiday. My friends and I will definitely use the service again.'

BlackSmith member

'I must mention the level of service I have received has been nothing short of outstanding. Not only are you very courteous, friendly and very helpful, your professional approach has been second to none. My sincere thanks to you…'

BlackSmith member

'I can not recommend Mr and Mrs Smith highly enough. I have been using their website and services for some years now. Their hotel listings are superb and we have enjoyed some of the finest boutique hotels in the UK.'

BlackSmith member

'I wanted to say a huge thanks to Mr and Mrs Smith because I was a little anxious about picking the right location for a first holiday together, but this was definitely the right place.'

BlackSmith member

'I just wanted to say thank you for helping to organise the most fantastic honeymoon in Tuscany. I could not have asked for more and we just wanted to thank you for your help.'

BlackSmith member

'Thanks so much for being so helpful and professional – we’ll toast you with our complimentary champagne!'

BlackSmith member

'Thank you for all your patience and efforts on our behalf. We are looking forward to our next trip with Mr & Mrs Smith and will be highly recommending your services to our friends and colleagues.'

BlackSmith member

'I've been impressed with your efficiency and excellent customer service and I look forward to making future bookings with you.'

BlackSmith member

'We had really good weekend and everything could not have been done better. The service you guys provide looks good on paper, but is even better in reality…'

GoldSmith member

'We had a wonderful time and the hotels you recommended were all so unusual and wonderful in so many ways! Thanks again for all your help, time and dedication to putting together such a fab trip for us.'

GoldSmith member

'Iceland was just incredible. Thank you so much for arranging the trip for me. The hotel was very very cool, just what you would expect. All the trips you organized were just fantastic – total life experiences. We had the best ever New Year's Eve.'

GoldSmith member

'I have been extremely impressed by the GoldSmith service and especially your attention to detail and manner – very rare qualities in these times.'

GoldSmith member

'I just have to tell you I have finally, after being a member for more than a year, used the Goldsmith service and am VERY impressed. You guys have got it so right. The team are awesome, really delightful, so helpful and insightful too.'

GoldSmith member

'Thank you so much for Smith 52 and the bathrobe. It’s very comfortable! Also, my compliments to the staff at Goldsmith who really are doing a fantastic job.'

GoldSmith member

'I just wanted to say thank you for all your work on our Paris weekend. We had an amazing time and all your recommendations were spot-on.'

GoldSmith member

'I just wanted to say thanks a million for your help in putting this package together. It was fabulous. We’ll be using you again soon!'

GoldSmith member

'The GoldSmith membership box is a class move – a nice surprise after signing up!'

GoldSmith member

'I'd like to thank you and your team for taking me on at the very last minute and still coming up with a solution for me – where others were unable to.'

GoldSmith member

'All of the hotels were absolutely fantastic – we had such a brilliant time. So thanks so much for all your help.'

GoldSmith member

'Thanks for your assistance in organising this trip. I am very impressed at the level of service and efficiency that you provided. We'll certainly be using your services again.'

GoldSmith member

'I have been a GoldSmith member for a year now, and I strongly recommend the service. It makes planning trips very easy and the team are extremely flexible. The perks are also really great!'

GoldSmith member

'I really want to let you know how incredibly impressed I have been with your team at Mr and Mrs Smith – you have made the process so simple that it has really been a pleasure dealing with you (not to mention the great prices).'

BlackSmith member

'I can't believe that you can still get the level of service that you guys offer – bloody impressive. A really big thank you from me and mine!'

BlackSmith member