Testimonials
Feedback is of the utmost importance to Mr & Mrs Smith, and we love to hear from our members. Here’s a small selection of comments from the last couple of months…
‘I just wanted to drop you and the Mr & Mrs Smith team a quick email to say a huge thank you for helping to ease the worry and stress of two anxious parents-to-be and for making us very happy!’
GoldSmith, June 2012
‘You are a wonderful, wonderful team and if I didn't have to take my husband to Mustique I would take you! Thank you so much – you have made my month!’
GoldSmith, June 2012
‘You are a star – thank you. If hospitals ran as smoothly as you guys run things I'd be much happier!’
GoldSmith, June 2012
‘You have four men in London who love you dearly. We had the best holiday ever – I can't tell you how much we enjoyed it. Thank you so much. You're our hero.’
GoldSmith, June 2012
‘Thank you so much. You have always been excellent – as have all your GoldSmith staff. We love Mr & Mrs Smith – in fact, now we only book through you.’
GoldSmith, July 2012
‘Thank you very much. Your support has been outstanding and I am very happy to have taken this GoldSmith membership.’
GoldSmith, July 2012
‘Thanks for organising such an amazing trip for us! It was truly unforgettable! The hotels were all gorgeous and the kids had an absolute ball. We look forward to speaking about our next trip!
GoldSmith, July 2012
‘Thanks so much – very efficient as always.’
SilverSmith, June 2012
‘Ours was a very last-minute booking and you could not have been more helpful in every way, even emailing way after office hours. We were very impressed.’
SilverSmith, July 2012
‘Thank you for such fantastic customer service – you're the best! Again, a massive thank you.’
BlackSmith, July 2012
‘I would like to thank Mr & Mrs Smith for providing me with a stay in a wonderful hotel. I will be using your company's services on a regular basis from now on. Thank you for first-class service.’
BlackSmith, July 2012
‘Really appreciated the effort you went to to find out specific information regarding my required room choice. Now I cannot wait to go there!’
BlackSmith, July 2012
‘Thank you! It was my first booking with you and you've been super helpful.’
BlackSmith, July 2012
‘I would definitely book through Mr & Mrs Smith again, thanks to your excellent customer service.’
BlackSmith, July 2012
‘Thanks for your help – it’s always nice to deal with friendly helpful people.’
BlackSmith, July 2012
‘I had never used you before. When I saw your website I rang to talk through a couple of the hotels and your team was so helpful I ended up booking straight away! I'm happy to book online but the personal touch was far better!’
BlackSmith, June 2012
‘Thanks so much. You have been really helpful and the hotel gave us an amazing penthouse room!’
BlackSmith, June 2012
‘Thanks so much for sorting out my booking so I could use the voucher. I am very impressed with the standard of Mr & Mrs Smith’s service. Many thanks again – it was very much appreciated.’
BlackSmith, July 2012
